Windows 10: "We couldn't find a camera compatible with windows Hello face" error

Discus and support "We couldn't find a camera compatible with windows Hello face" error in Windows Hello & Lockscreen to solve the problem; Laptop is HP ENVY x360 convertible Windows specifications: Edition Windows 10 Home version 20H2 OS build 19042.685 Windows Feature Experience... Discussion in 'Windows Hello & Lockscreen' started by MoRashdan, Dec 8, 2020.

  1. MORASHDAN
    MoRashdan Win User

    "We couldn't find a camera compatible with windows Hello face" error


    Laptop is HP ENVY x360 convertible


    Windows specifications:

    Edition Windows 10 Home

    version 20H2

    OS build 19042.685

    Windows Feature Experience Pack 120.2212.551.0



    I checked for driver updates.

    Updated the windows.

    followed an article of yours by stopping and restarting windows Biometric service and removing winbiodatabase folder contents.

    Still nothing works.

    The camera is working properly when i turn it on.

    For your help pls.

    :)
     
    MoRashdan, Dec 8, 2020
    #1
  2. KARELVAřEKA
    KarelVařeka Win User

    Windows Hello

    Hello,

    I just got a new laptop MSI prestige 15 and I am unable to set my Windows Hello Face (fingerprint works fine). At the settings sign-in options it says that "This option is currently unavailable-click to learn more." "We couldn´t find a camera compatible
    with Windows Hello Face." My windows is up to date.

    Thank you for any suggestions.
     
    KarelVařeka, Dec 8, 2020
    #2
  3. YASSINECHENANI
    yassinechenani Win User
    Windows Hello

     
    yassinechenani, Dec 8, 2020
    #3
  4. EDWIN
    Edwin Win User

    "We couldn't find a camera compatible with windows Hello face" error

    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    "We couldn't find a camera compatible with windows Hello face" error [​IMG]
     
    Edwin, Dec 8, 2020
    #4
Thema:

"We couldn't find a camera compatible with windows Hello face" error

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