Windows 10: We couldn't log you in to Xbox Live

Discus and support We couldn't log you in to Xbox Live in Windows 10 Gaming to solve the problem; Ever since yesterday I've been trying to log into my xbox account to play Sea of Thieves, but the companion app refuses to log my main account in. I've... Discussion in 'Windows 10 Gaming' started by xPikiel, Nov 29, 2020.

  1. xPikiel Win User

    We couldn't log you in to Xbox Live


    Ever since yesterday I've been trying to log into my xbox account to play Sea of Thieves, but the companion app refuses to log my main account in. I've made a dummy account to see if I can log in with a different account and the 2nd account does log in normally. I've tried countless methods but the error is so generic that I can't find anything useful and no, it's not an xbox shortage for gods sake. I changed my password some time ago but it shouldn't be a problem if I log in with the new one?

    :)
     
    xPikiel, Nov 29, 2020
    #1
  2. Stun127 Win User

    xbox gold and live

    I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

    Moved from Community Participation Center
     
    Stun127, Nov 29, 2020
    #2
  3. xbox gold and live

    He is probley lying but if not it has been exspierd or he typed wrong thing and cheack out [flag prize.build15]

    let me win a surprize
     
    ENDERMANKILLS12, Nov 29, 2020
    #3
  4. We couldn't log you in to Xbox Live

    Xbox live

    Hi Jordan,

    Let’s isolate your concern by answering the following questions:

    • Are you using an Xbox One or Windows 10?
    • Are you trying to play a game online? If yes, may we know what is this game?
    • Are you using an Xbox Live account?

    Online gaming on an Xbox console requires an Xbox Gold Membership. Refer to this

    link
    for the steps on how to join Xbox Live Gold after setting up your Xbox One console. Another way to sign up is by visiting this
    link.

    You may also visit
    Xbox Live Gold changes FAQ for more information.

    Looking forward to your response
     
    Catherine Cus., Nov 29, 2020
    #4
Thema:

We couldn't log you in to Xbox Live

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