Windows 10: We found a Windows 10 Home license for this device currently running Windows 10 Pro

Discus and support We found a Windows 10 Home license for this device currently running Windows 10 Pro in Windows 10 Updates and Activation to solve the problem; Hi, I bought a Dell for a client and wanted windows 10 pro. The vendor sold me a license for Windows 10 pro for $200 along with the computer because... Discussion in 'Windows 10 Updates and Activation' started by _PG_, Feb 18, 2019.

  1. _PG_ Win User

    We found a Windows 10 Home license for this device currently running Windows 10 Pro


    Hi, I bought a Dell for a client and wanted windows 10 pro. The vendor sold me a license for Windows 10 pro for $200 along with the computer because it had Windows 10 Home on it, and they installed/activated Pro for me before delivery. Now after a few months of everything being normal the client says Windows is asking to be activated.


    "We found a Windows 10 Home license for this device currently running Windows 10 Pro. To activate using this digital license you need to install Windows 10 Home"


    We have two other of the exact same win10pro machines and they don't have this problem. There have been no hardware changes. All windows updates applied. For whatever reason (lost?) there is no packaging or dvd with the Pro license code in my or the clients possession. I still have the receipt showing the computer and windows pro dvd purchase. Following the activation troubleshooter doesn't solve the problem. Even though there were none, clicking on 'Hardware change?' asks me to log into microsoft.com which i didn't do because my microsoft account has nothing to do with the client, and the client doesn't have a microsoft account.


    Where do we go from here? Unfortunately we're in the middle of the south american jungle and don't have access to reliable phone system to call Microsoft to find out what we should do. It doesn't seem right to pay again for another license.


    Any idea how to solve this issue?


    Thanks

    :)
     
  2. 95Viper Win User

    Is it time for Windows 10 already?

    Again, for those that want the update reservation and you meet the requirements ---> Upgrade to Windows 10 for Free

    And, some info from the FAQ page:

    Also, some interesting info from the Specifications page:

     
    95Viper, Feb 18, 2019
    #2
  3. Frick Win User
    Windows 10 Release Date Announced

    Windows 10 Home will be $119, Pro $199.

    Microsoft: Windows 10 Home costs $119, Pro costs $199



    Which is good news actually, because Windows 8.1 is loads cheaper than previous versions (retail licensing at Windows 7 OEM prices). And it sort of puts a huge hole in the Windows subscription theory.
     
    Frick, Feb 18, 2019
    #3
  4. krimetal Win User

    We found a Windows 10 Home license for this device currently running Windows 10 Pro

    Windows 10 upgrade license

    Hello guys,

    I have 1 license of WIndows 8.1 FPP/retail license. I want to upgrade to WIndows 10, but I one thing is unclear to me.
    If I upgrade, will WIndows 10 license be retail or it will "turn" into some sort of OEM license?

    I ask this because I upgrade my PC, you know, more memory, replace HDD, and I intend to upgrade the MB and CPU to Kaby Lake platform sometime in the future, (and of course sell the replaced hardware)
    This thing is not clearly mentioned anywhere.

    Thank you.
     
    krimetal, Feb 18, 2019
    #4
Thema:

We found a Windows 10 Home license for this device currently running Windows 10 Pro

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