Windows 10: We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now...

Discus and support We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now... in Windows 10 Gaming to solve the problem; We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now cannot log in with our CAC card. Is there a fix?... Discussion in 'Windows 10 Gaming' started by Richard Kuser, Nov 20, 2024.

  1. RICHARD KUSER
    Richard Kuser Win User

    We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now...


    We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now cannot log in with our CAC card. Is there a fix?

    :)
     
    Richard Kuser, Nov 20, 2024
    #1
  2. GARY4096
    Gary4096 Win User

    Windows 10 no longer recognizes smart card

    After a windows update, my smart card is no longer recognized. The smart card reader works fine, and the smart card is recognized in my other windows work station. Does anyone have any suggestions?
     
    Gary4096, Nov 20, 2024
    #2
  3. ROB_U
    Rob_U Win User
    Windows Security is no longer recognizing my CAC reader (Smart Card reader)

    Windows Security seems to have randomly stopped recognizing my CAC reader, this happened early September.

    Typically whenever I access a website that needs my CAC (email, DTS, etc), it prompts me to select my name from a list of credentials, which I do. Then a box pops up from Windows Security asking me to select a smart card device, I click the only option
    and proceed and that's about it.

    Now, though, when windows security prompts me to select a smart card device, there is no option. Instead, it simply says "connect a smart card."

    I have tried with three different smart cards, all of which operate on other computers, none on mine. Safely Remove Hardware and Eject Media as well as the Device Manager both recognize the CAC reader when plugged in. I've uninstalled the device from device
    manager, reinstalled it and also updated the driver from the product's website.

    To me, it seems that the computer is still recognizing the reader and the software is there - but Windows Security is somehow blocking the system from accessing/recognizing/allowing the reader.

    Any suggestions?

    I'm running Windows 10 and the CAC reader is ActivIdentity's USB Reader v3.0, P/N: ZFG-9820GAC
     
    Rob_U, Nov 20, 2024
    #3
  4. ERIC BER
    Eric Ber Win User

    We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now...

    SD Card reader not working.

    Hi,

    There are several reasons why your SD card reader is not working. To assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What are the other troubleshooting steps have you done so for?
    • Have you tried to use another SD card reader and see if it is getting recognized or detected by your computer?

    Regards.
     
    Eric Ber, Nov 20, 2024
    #4
Thema:

We upgraded to 24H2 and now our SCR3310 card reader is no longer recognized and we now...

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