Windows 10: Web and search not working for one of my sons account

Discus and support Web and search not working for one of my sons account in User Accounts and Family Safety to solve the problem; HelloI have 2 sons each of them with their family account. For one of them I see all their web pages and we searches whereas for the other one I do not... Discussion in 'User Accounts and Family Safety' started by DanielAguirreZZ, Jun 8, 2021 at 2:22 PM.

  1. Web and search not working for one of my sons account


    HelloI have 2 sons each of them with their family account. For one of them I see all their web pages and we searches whereas for the other one I do not see any web and search activity since the account was created. Both of them are using Edge

    :)
     
    DanielAguirreZZ, Jun 8, 2021 at 2:22 PM
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Jun 8, 2021 at 2:23 PM
    #2
  3. Carlo Fer Win User
    Disable Store and Web search in Start Menu

    Hello
    SystemSupport346,


    Since the steps above did not work for you, we suggest that you disable web search by navigating the settings of Cortana itself. Please follow the steps below:

    • Open the search box in the taskbar.
    • Click the Notebook icon.
    • Click Settings from the list.
    • On the Settings page, turn off the Cortana can give me suggestions, ideas, reminders, alerts and more option.
    • Turn off the Search online and include web results. See screenshot below:


      Web and search not working for one of my sons account 4b6583c8-efc0-4f9f-a9a0-4ce531f271db?upload=true.png

    Hope this information helps you. Feel free to post back if you need further assistance.
     
  4. Web and search not working for one of my sons account

    Disable Web Search Results in Windows 10 Start Menu

    Hi Taira,

    Disabling web results in the search box depends on the version and build of your Windows 10. We suggest checking the Windows 10 version and build installed on your computer. To check the version and build, follow the steps below:

    • On Cortana search, type winver and press
      Enter
      .
    • A pop-up box will appear containing the version and build of your operating system.

    Meanwhile, you can try these steps on how to disable web results in the search box:

    • Click the search box in the taskbar.
    • Select the Notebook icon
      Web and search not working for one of my sons account a0c1fa7c-1198-4621-a19b-ece827a34a33.png

      in the left pane.
    • Click Settings from the list.
    • In the Settings page, turn off the Cortana can give you suggestions, ideas, reminders, alerts and more option.
    • Also, turn off the Search online and include web results option.

    If you need further assistance, don't hesitate to reach out.
     
Thema:

Web and search not working for one of my sons account

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