Windows 10: Web browsers Edge & Chrome keep crashing at random times.

Hello all, One of our clients has been having an issue with their PC, All browser windows would freeze as soon as they open them.The issue happens at random times. Browsers would work normally most of the time.At first, I thought it's a RAM issue so I added more RAM, this did not help. Please advise, Thanks-!Specs:HP ProDesk 600 G6 Desktop Mini PCx64-based PCIntelR CoreTM i5-10500T CPU @ 2.30GHz, 2304 Mhz, 6 Cores, 12 Logical ProcessorsInstalled Physical Memory RAM 16.0 GBLocal Fixed Disk 237.37 GB

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Bing Hijacked my Chrome Browser

Hi Aiden,

Thank you for posting in Microsoft Community.

As you are facing issue with Browser homepage, do let us know the following to assist you better:

• Which browser pops-up after the Windows startup (Microsoft Edge/ Internet Explorer)?
• Which is the default web browser on your computer?

I suggest you to make Google Chrome as a default web browser also, try to edit the home page in Google Chrome and check if it helps.

Hope it helps. Reply to the post with an updated status of this issue to assist you further.

 

Web Browser Crashing

In January this year I bought a HP Pavilion laptop pre-installed with Windows 10. When used the web browser (Chrome, Firefox) the screen will freeze at random times, mostly when there are multiple events on a page - advertising banners etc, and a hard reboot
is required. I have updated the Adobe Flash Player but am still needing to use the power button to force the machine to close.

Any suggestions please?

Thanks

Peter

 

Edge and Chrome

Hi Nick,

Thank you for posting the query on Microsoft Community.

If it is the issue with Edge, then try the steps below and check if it helps.

1.
Run the Windows Store Apps troubleshooter.

2.
Scan for damaged system files. Right-click the Start icon and select
Command Prompt (Admin). In the Command Prompt window, type
sfc /scannow and hit Enter.

3.
If Microsoft Edge only crashes after some time has passed, try deleting cached data and files. In Microsoft Edge, select the “…” icon in the top right corner and chooseSettings.
Under Clear browsing data, select Choose what to clear
and thencached data and files.

4. Reset the browser settings by going to
Control Panel >Internet Options >
Advanced > Reset. Then reboot Windows.

5. Check for updates for Microsoft Edge within
Settings.

You can change the default browser to Chrome.

• 
  Go to Start > Settings > System.
  
• 
  Choose Default apps, then scroll down to Web browser.
  
• 
  Tap or click the browser that’s currently listed as your default, then select Chrome from the list of apps.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.