Windows 10: web cam

Discus and support web cam in Windows 10 Drivers and Hardware to solve the problem; my webcam on my alienware laptop shuts off and on when im skyping someone how do i fix that... Discussion in 'Windows 10 Drivers and Hardware' started by kaiselkhatib, Sep 30, 2018.

  1. web cam


    my webcam on my alienware laptop shuts off and on when im skyping someone how do i fix that

    :)
     
    kaiselkhatib, Sep 30, 2018
    #1

  2. Web cam on Skype

    Hi Martha,

    Thank you for posting in Microsoft Community.

    Have you updated the drivers for the web cam?

    Does this issue occur only on Skype?

    I suggest you to install the attest drivers from the manufacturer website and check if it helps.

    To install the driver updates follow the below steps.


    • Open run command window( Windows key + R) and type devmgmt.msc

    • Right click on driver and select update driver software.

    • If the driver updates are not available install it from manufacture website.

    Please reply to us with the status of the issue.

    Thanks.
     
    Anil Madishetty, Sep 30, 2018
    #2
  3. web cam

    Hi Douglas,

    To assist you better with your issue in connecting to web cam, we suggest that you update its drivers by performing the steps on this

    link
    .

    Let us know how it goes.

    Thank you.
     
    Angela Pun, Sep 30, 2018
    #3
  4. web cam

    Web cam not working.

    Hi Maryo,

    We need more information about your concern. Is this a built-in web cam or an external web cam? If it's an external web cam, we suggest that you try and use other ports and see if it helps. You can also try to download the web cam driver through the manufacturer's
    website.

    Looking forward to your response.
     
    Radney Dri, Sep 30, 2018
    #4
Thema:

web cam

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