Windows 10: Webcam & Camera Not Working in Windows 10

Discus and support Webcam & Camera Not Working in Windows 10 in Windows 10 Customization to solve the problem; When I try to use the camera on my new Dell laptop I get the error message 0xA00F4243<CameraReservedbyAnotherApp>(0xC00D3704) Also when I try to use... Discussion in 'Windows 10 Customization' started by MLewis1967, May 15, 2019.

  1. Webcam & Camera Not Working in Windows 10


    When I try to use the camera on my new Dell laptop I get the error message 0xA00F4243<CameraReservedbyAnotherApp>(0xC00D3704)

    Also when I try to use Skype my camera will not work.

    When I first starting using the laptop Skype was working fine. Based on what I have been reading I assume that an upgrade has caused this but I don't know how to fix.

    I have checked the camera settings, the anti virus settings, removed & reinstalled Skype and nothing works. Can anyone help me ou?

    :)
     
    MLewis1967, May 15, 2019
    #1
  2. Naresh_K Win User

    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, May 15, 2019
    #2
  3. Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, May 15, 2019
    #3
  4. Rose Cal Win User

    Webcam & Camera Not Working in Windows 10

    Camera not working

    Hi Khem,

    Corrupted or outdated drivers may be the possible cause why your camera is not working properly. To efficiently assist you, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Are you getting any error messages? If yes, could you provide us a screenshot?
    • Have you tried updating your webcam driver?
    • What is the make and model of you tablet?

    Meanwhile, we suggest that you follow the steps in these articles on how to troubleshoot your camera:


    Let us know if you need further assistance.
     
    Rose Cal, May 15, 2019
    #4
Thema:

Webcam & Camera Not Working in Windows 10

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