Windows 10: Webcam disconnected

Hi,

My integrated webcam appears to be "disconnected".

The device manager lists it under "hidden devices" : USB2.0 1.3M UVC WebCam. The icon is light gray not active.

Under device "properties" the status says The HW device is currently not connected to the PC code 45. To correct this problem, reconnect the HW device to the computer. It is not just a driver issue, which is up to date.

How can I reconnect my webcam ?

Thanks in advance for any help.

:)

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Logitech - WebCam - HD Webcam C525 - Error 0x800f0203

Hi,

Thank you for the information.

Did you download the latest webcam drivers for Windows 10 and check?

I suggest you to follow the below troubleshooting and check with the issue:

• 
  Disconnect the webcam from the USB port and wait at least 10 seconds.
  
• 
  Restart the computer.
  
• 
  Wait until Windows fully loads, and then plug the webcam into a different USB port.
  
• 
  In Windows, type Device Manager into Search, and then select
  Device Manager in the search results.
  
• 
  Double-click Imaging Devices to expand the list of webcams.
  
• 
  Double-click a webcam device. The properties screen displays the Device status. If there are no Imaging devices, select
  Action, then Scan for hardware changes and see the results.
  

To automatically resolve several known problems with Windows recognizing the webcam, click the Microsoft Fix it Solution and try using the webcam again.

http://go.microsoft.com/?linkid=9740816

Please reply with the results, we will be glad to help you further.

Thank you.

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.