Windows 10: Webcam hardware is not connected to computer

my laptop came with a built-in webcam. I have not been able to use it for a few years. This is what I am finding. How do I correct this?

:)

 

My integrated webcam is not connected and requires further installation

Hi Jack,

To resolve your issue regarding your webcam, we suggest that you follow the steps below:

• Press Windows logo key + S.
• Type Troubleshooting and select it from the list.
• Select Hardware and Sound.
• Click on Hardware and Device, and start the troubleshooter.

Update us on the result.

Regards.

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.

 

laptop webcam is out of order

Since you've mentioned that you already tried checking for the webcam driver, we suggest running the Hardware and Devices troubleshooter. This will diagnose and resolve hardware related issues. To do so, please refer to these steps:

• From the Start menu, type troubleshooting and then press Enter.
• Under Hardware and Sound, click Configure a device.
• The troubleshooter will open, click Next.

Let us know if you need further assistance.