Windows 10: Webcam keeps turning off and on again

Hi,



I have the same problem as reported in this question: https://answers.microsoft.com/en-us/windows/forum/all/webcam-camera-keeps-turning-on-and-off/3c310410-88ef-4868-a2a7-2de3c1834da7?rtAction=1575454959647&tm=1575455155372 . It does not seem to have been resolved. My webcam also keeps turning off and on again every few seconds. I have run dxdiag as suggested in that question but this reports "no problem found." The problem occurs regardless of whether I am just using the camera app or running a meeting in Teams.


When I look in the event viewer, I see two events occurring every few seconds.



I can see in event viewer that I am getting event id 7034, The Windows Camera Frame Server service terminated unexpectedly. I also see an Event 1000 linked to this with faulting svchost.exe_Framserver, Faulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dll.



I have tried uninstalling recent windows updates, reinstalling and/or rolling back drivers, resetting the Camera app. Nothing has fixed the problem. Any suggestions for a fix would be welcome. I am not sure when the problem started but my camera was definitely OK about 2 months ago.


The integrated camera is from SunplusIT. The driver is from them, version 5.0.18.21. There is a later version of the driver, 5.0.18.37 , which was installed when I detected the problem. Rolling back the driver to 5.0.18.21 did not fix the problem.

:)

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.

 

how do i turn on my hp laptop webcam.

Hello Marvis,

We appreciate your time and effort for getting back to us.

This issue could occurred due to these reasons.

• Damaged webcam diver\software.
• Due to incorrect webcam settings.
• If webcam is damaged.

Please follow the methods mentioned below.

Method 1:

I would suggest you to run the Hardware troubleshooter and check if it helps.

Follow the steps to run the troubleshooter:

a. Type Troubleshooting in the search bar
and select Troubleshooting.

b. Select View all on the top left corner.

c. Click on Hardware and device troubleshooter.

d. Follow the on-screen instructions to run the troubleshooter

Also I suggest you to check if you are able to use the Webcam with the Camera app.

Method 2:

If you are able to access Camera app, follow the steps mentioned below:

• Open Camera app.
• Press Windows key + C from your keyboard to open
  Charms bar.
• Select Settings option.
• Select Permissions option.
• Turn on Allow this app to access your: Webcam and Microphone option.
• Close the app.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

For reference: Camera app and webcams help

Note: Steps applies to Windows 10 as well.

Let us know if it helps. If you need further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Need a good, inexpensive webcam

Hey guys. I'm going back to graduate school, and I need a good, inexpensive webcam for conferencing. I've never owned a webcam before, so I need some suggestions. I'm trying to keep it under $50.