Windows 10: Webcam problems after windows update

Discus and support Webcam problems after windows update in Windows 10 Installation and Upgrade to solve the problem; I have a new HP monitor with an integrated webcam and speakers - linked to a mini desktop set up. The camera stopped working and I now need to run a... Discussion in 'Windows 10 Installation and Upgrade' started by CLM60, Jul 30, 2020.

  1. CLM60 Win User

    Webcam problems after windows update


    I have a new HP monitor with an integrated webcam and speakers - linked to a mini desktop set up. The camera stopped working and I now need to run a separate camera via a USB hub to do video conferences. The store where i bought both units told me it is not a hardware problem and that there is an issue with a recent MS update. I have uninstalled all the recent updates but there is no change. Ideas? NB I would prefer not to do a full factory reset...

    :)
     
    CLM60, Jul 30, 2020
    #1

  2. Webcam Problems?


    Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

    Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

    You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

    If you're having trouble with your webcam:

    1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com -&nbspThis website is for sale! -&nbsptestwebcam Resources and Information..
    2. Make sure you have the latest version of Adobe Flash Player.
    3. Check that you have the latest version of your browser or try using a different browser.
    4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
    5. Try refreshing the page.
    6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.
    If you see a dialogue box entitled Adobe Flash Player Settings:

    1. Click Close
    2. Click Allow
    If the webcam area is blank:

    1. Right click on webcam area
    2. Select Settings
    3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using
    Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
    To allow Flash access manually (in Google Chrome):

    1. Type chrome://plugins into your browser bar
    2. Find the Adobe Flash Player plugin
    3. Check Always allowed
    4. Quit Chrome and restart
     
    graylingskies, Jul 30, 2020
    #2
  3. Windows 10 webcam problem

    The drivers for the Imaging devices, which include the webcam, are not displayed in the Device Manager. To resolve this problem, use the following steps:

    Restart your computer.

    If the problem persists, continue using these steps.

    In Windows, search for and open Device Manager.

    If there is no Imaging devices category listed, select Action, then Scan for hardware changes.

    Figure : Scan for hardware changes

    Image: Scan for hardware changes

    If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.

    If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.

    or

    In Windows, search for and open Recovery Manager.

    Select Reinstall drivers and/or applications, and then click Next when prompted.

    Figure : Reinstall drivers and/or applications

    Image: Reinstall drivers and/or applications

    Select the appropriate Software program (such as Cyberlink YouCam or MediaSmart Webcam), and select Install.

    Figure : List of drivers to reinstall

    Image: List of drivers to reinstall

    If prompted, click Next to first uninstall the selected program.

    The program uninstalls, and then reinstalls.
     
    Andre Da Costa, Jul 30, 2020
    #3
  4. Webcam problems after windows update

    Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Jul 30, 2020
    #4
Thema:

Webcam problems after windows update

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