Windows 10: Webcam Resolution

Just got a new webcam that's supposed to be true 1080p. What's the easiest way to verify the resolution? I can't find a setting anywhere.

:)

 

Webcam downgrades resolution and won't work with Hangouts

1. I didn't just get this webcam. It had worked successfully for years using the drivers that came with Windows 10.
2. It is not a built-in webcam, which seems to be the main thrust of the webcam troubleshooting link; also, I know that it's only currently capturing at 640x480, so using the camera app to take a photo at that resolution won't tell me anything I don't know.
   I also know that when it was working at was capturing at 720p.
3. Because it uses the built-in windows drivers, I can't very well reinstall them.

 

Webcam downgrades resolution and won't work with Hangouts

Hi Dan,

Thank you for writing to Microsoft Community Forums.

Dan, I see that the HP 3110 is not compatible with Windows 10 and here is the link which says the same:

HP HD-3110 Webcam. Click on the Operating System and click on the
Version to check the operating systems that are compatible with the HP 3110 Webcam. However, try the below steps and see if this helps.

We suggest you to first check the exact resolution of your webcam from the section
Determine the resolution of the webcam from the link
Webcam Troubleshooting and note down the resolution.

Once you have the exact resolution of the webcam, then follow the troubleshooting steps mentioned in the section
Video does not display in your webcam software from the link
Webcam Troubleshooting and check for the issue.

If you are still facing the issue, then you may refer the section Reinstalling the original webcam software that came with your computer and reinstall the Webcam drivers from the link:

Webcam Troubleshooting.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.