Windows 10: Webcam stopped working on Facebook but works in camera app.

So recently, my webcam stopped working on Facebook but it still works in the camera app.All autorisations are on for the webcam and mic.The weird thing is if I unplug my speakers it works...I have not idea why this is happening. Any help would be greatly apprieciated.Thanks in advance!

:)

 

Webcam not working

Hi,



Thank you for writing to Microsoft Community Forums.



This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
HP PCs - Webcam Troubleshooting (Windows 10, 8).



If you need any further assistance, please write back with the following information:

1. What happens when you are trying to access Camera app?
   
2. What is the exact error message you are getting?
   
3. What is version of Windows 10 that is installed on your device?
   
4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.
   

Regards,

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Camera not working

Hi Khem,

Corrupted or outdated drivers may be the possible cause why your camera is not working properly. To efficiently assist you, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Are you getting any error messages? If yes, could you provide us a screenshot?
• Have you tried updating your webcam driver?
• What is the make and model of you tablet?

Meanwhile, we suggest that you follow the steps in these articles on how to troubleshoot your camera:

• Windows can't find or start the camera
• Camera app and webcams help

Let us know if you need further assistance.