Windows 10: Webcam Suddenly Stopped Working

Discus and support Webcam Suddenly Stopped Working in Windows 10 Drivers and Hardware to solve the problem; I went to go use my webcam for an exam that is on my computer and when I got to the webcam check my computer could not detect the camera that is built... Discussion in 'Windows 10 Drivers and Hardware' started by SaraBauer, Sep 16, 2020.

  1. SaraBauer Win User

    Webcam Suddenly Stopped Working

    I went to go use my webcam for an exam that is on my computer and when I got to the webcam check my computer could not detect the camera that is built in. So, I exited out of the exam process and went to camera app now my webcam is not detected at all and I used my webcam serval days ago on skype. Is there anyway this can be fixed?

    SaraBauer, Sep 16, 2020
  2. Ramon Imp Win User

    Webcam suddenly stopped working!

    Hi William,

    One of the possible reasons why you're experiencing this issue is due to an outdated or a corrupted webcam driver. We would like to know if you've made any changes on your computer prior to the issue. Usually, disconnecting the webcam, restarting your computer,
    and then connecting it back again help to resolve this concern. You can also try connecting it to other USB ports to isolate the issue. If that doesn't work, we recommend running the Hardware and Devices troubleshooter by following these steps:

    1. In the search field on your taskbar, type Control Panel, and then press

    2. On the View by options located at the top-right corner of the dialog box, and select
    Large icons.

    3. Go to Troubleshooting.

    4. On the left panel, select View all.

    5. Click Hardware and Devices.

    6. Click Next to run the troubleshooter.

    7. Follow the on-screen instructions.

    If the issue persists, we suggest that you perform the troubleshooting steps under the
    If you have problems with your webcam section of this page.

    Keep us posted and we'll be willing to assist you further.
    Ramon Imp, Sep 16, 2020
  3. Webcam had disappeared


    The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
    Device Manager by following these steps:

    • Right-click on the Start menu and select Device Manager.
    • Click on the View tab and select Show hidden devices.

    If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

    Let us know how it turns out.
    Aileen Alf, Sep 16, 2020
  4. Naresh_K Win User

    Webcam Suddenly Stopped Working

    Webcam not working


    Thank you for writing to Microsoft Community Forums.

    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).

    If you need any further assistance, please write back with the following information:

    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.

    Naresh_K, Sep 16, 2020

Webcam Suddenly Stopped Working

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