Windows 10: Webcam works on one PC - not other

Discus and support Webcam works on one PC - not other in Windows 10 Drivers and Hardware to solve the problem; I bought a Logitech Quickcam for my desktop Dell. Software was not allowed to load on Win 10! Found a download that would load, but it did not see... Discussion in 'Windows 10 Drivers and Hardware' started by TBear990, Jun 15, 2020.

  1. TBEAR990
    TBear990 Win User

    Webcam works on one PC - not other


    I bought a Logitech Quickcam for my desktop Dell. Software was not allowed to load on Win 10! Found a download that would load, but it did not see camera. OK, I loaded same software on my HP laptop with Win 10 and it works fine.


    What gives?

    :)
     
    TBear990, Jun 15, 2020
    #1
  2. NARESH_K
    Naresh_K Win User

    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, Jun 15, 2020
    #2
  3. KRISTOFFER ABS
    Kristoffer Abs Win User
    Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Jun 15, 2020
    #3
  4. RONALENE MAT
    Ronalene Mat Win User

    Webcam works on one PC - not other

    windows 10 webcam not working

    Thank you for the information.

    To resolve your webcam issue, we suggest uninstalling the webcam drivers and scan for hardware changes. Here are the steps:

    • Go to Device Manager.
    • Select Properties.
    • Choose the Driver tab, click Uninstall, select
      Delete the driver software for this device, and hit OK.
    • In the Device Manager, select Action tab, click
      Scan for hardware changes. (Note: It will scan and reinstall the updated drivers on your PC.)
    • Once done, restart your computer, open the Camera app, and check if that will do the trick.

    Get back to us with the outcome so we can help you out further.
     
    Ronalene Mat, Jun 15, 2020
    #4
Thema:

Webcam works on one PC - not other

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