Windows 10: Webcam

Discus and support Webcam in Windows 10 Drivers and Hardware to solve the problem; System Information -------------- Zeit dieses Berichts: 9/12/2018, 21:05:02 Computername : LAPTOP-FUDH5G8A... Discussion in 'Windows 10 Drivers and Hardware' started by klausmueller1, Sep 12, 2018.

  1. Webcam


    System Information
    --------------
    Zeit dieses Berichts: 9/12/2018, 21:05:02 Computername
    : LAPTOP-FUDH5G8A
    Machine Id: {066E825B-C7D5- 4035-8370-D60722540873}
    Betriebssystem: Windows 10 Home 64-Bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
    Sprache: Deutsch (Regional Einstellung: Deutsch)
    System Hersteller: LENOVO
    System Modell: 80VQ
    BIOS: 3HCN23WW
    Prozessor: Intel (R) Core (TM) i7-7500U CPU @ 2,70 GHz (4 CPUs), ~ 2,9 GHz
    Arbeitsspeicher: 8192 MB RAM
    Verfügbarer Betriebssystemspeicher: 8084 MB RAM Seitendatei: 4174 MB
    belegt, 5830 MB verfügbar
    Windows-Verzeichnis: C: \ Windows
    DirectX-Version: DirectX 12
    DX-Konfigurationsparameter: Nicht gefunden
    Benutzer-DPI-Einstellung: Verwenden von System DPI
    System DPI-Einstellung: 144 DPI (150 Prozent)
    DWM DPI-Skalierung: Unbekannt
    Miracast: Verfügbar mit HDCP
    Microsoft Graphics Hybrid: Nicht unterstützt
    DxDiag Version: 10.00.14393.0000 64bit Unicode

    ------------
    DxDiag Notizen
    ------------
    Anzeige Tab 1: Keine Probleme gefunden.
    Sound Tab 1: Keine Probleme gefunden.
    Input Tab: Keine Probleme gefunden.

    --------------------
    DirectX Debug-Ebenen
    --------------------
    Direct3D: 0/4 (Einzelhandel)
    DirectDraw: 0/4 (Einzelhandel)
    DirectInput: 0/5 (Einzelhandel)
    DirectMusic: 0/5 (Einzelhandel)
    DirectPlay: 0/9 (Einzelhandel)
    DirectSound: 0/5 (Einzelhandel)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    --------------- Kartenname
    : Intel (R) HD Graphics 620
    Hersteller: Intel Corporation
    Chiptyp: Intel (R) HD-Grafikfamilie
    DAC-Typ: Intern Gerätetyp:
    Vollständig Gerät
    Geräteschlüssel: Enum \ PCI \ VEN_8086 & DEV_5916 & SUBSYS_39F217AA & REV_02
    Gerätestatus: 0180200A [DN_DRIVER_LOADED | DN_STARTED | DN_DISABLEABLE | DN_NT_ENUMERATOR | DN_NT_DRIVER] Geräteproblemcode
    : Kein Problem
    Treiber Problem Code: Unbekannt
    Display Speicher: 4170 MB
    dedizierter Speicher: 128 MB
    Shared Memory: 4042 MB
    Current Mode: 1920 x 1080 (32 Bit) (60 Hz)
    Monitor - Name: PnP - Monitor
    Monitor - Modell: unbekannt
    Monitor - ID: LGD04EF
    Native Mode: 1920 x 1080 (p) (60,020 Hz) Ausgabetyp
    : Intern
    Treibername: C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igdumdim64.dll, C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd10iumd64.dll, C: \ Windows \ System32 \ DriverStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd10iumd64.dll, C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd12umd64.dll
    Treiber Dateiversion: 21.20.0016.4526 (Englisch)
    Treiberversion: 21.20.16.4526
    DDI Version: 12
    Funktionslevel : 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Treibermodell
    : WDDM 2.1
    Grafikpräferenz: Triangle
    Compute Preemption: Thread
    Miracast: Unterstützte
    Hybrid Grafik GPU: Integriert
    Power P-states: Nicht unterstützt Treiberattribute
    : Final Retail
    Driver Datum / Größe: 23.09.2016 02:00:00, 94202832 bytes
    WHQL Logo'd: Ja
    WHQL Datumsstempel : Unbekannt
    Gerätekennung: {D7B78E66-1A56-11CF-B465 -E219B9C2D835}
    Vendor ID: 0x8086
    Device ID: 0x5916
    SUBSYS ID: 0x39F217AA
    Revision ID: 0x0002
    Treiber Strong Name: oem12.inf: 5f63e534fccdbc6c: iKBLD_w10_DS: 21.20.16.4526: pci \ VEN_8086 & dev_5916 & subsys_39f217aa
    Rang von Driver: 00D10001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    DXVA2 Modi: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10
    Deinterlacing Kappen: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (YUY2, YUY2) Frames (Prev / Fwd / Back) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format (In / Out) = (YUY2, YUY2) Rahmen (Prev / Fwd / Back) = (0, 0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (YUY2, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (UYVY, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (UYVY, YUY2) Frames (Zurück / Fwd / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (UYVY, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC2, YUY2) Frames (Zurück / Fwd / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC2, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC2, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC3, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC3, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC3, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC4, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC4, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (IMC4, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Unterstützt
    DXVA-HD: Unterstützter
    DDraw Status:
    Aktiviert D3D Status: Aktiviert
    AGP Status: Aktiviert
    MPO Caps: RGB, YUV, BILINEAR, HIGH_FILTER, STRETCH_YUV, STRETCH_RGB
    MPO Ausdehnung: 5.000X - 0.334X
    MPO Medienhinweise :
    MPO Formate: YUY2, R16G16B16A16_FLOAT, R10G10B10A2_UNORM, R8G8B8A8_UNORM, B8G8R8A8_UNORM

    -------------
    Sound Devices
    -------------
    Beschreibung: Lautsprecher (Realtek High Definition Audio)
    Standardtonwiedergabe: Ja
    Standardsprachwiedergabe: Ja
    Hardware-ID: HDAUDIO \ FUNC_01 & VEN_10EC & DEV_0236 & SUBSYS_17AA389A & REV_1000
    Hersteller-ID: 1
    Produkt-ID: 100
    Typ: WDM
    Treibername
    : RTKVHD64.sys Treiberversion : 6.00.0001.7910 (English ) Treiberattribute
    : Final Retail
    WHQL Logo'd: Ja
    Datum und Größe: 16.08.2016 00:00:00, 5276168 Bytes
    Andere Dateien: Treiberanbieter
    : Realtek Semiconductor Corp.
    HW Accel Level: Grundlegende
    Cap Flags: 0xF1F
    Min / Max Abtastrate: 100, 200000
    Statisch / Strm HW Mix Bufs: 1, 0
    Statisch / Strm HW 3D Bufs: 0, 0
    HW Speicher: 0 Sprachverwaltung
    : Nein
    EAX (tm) 2.0 Anhören / Src: Nein, Nein
    I3DL2 (tm) Listen / Src: Nein, Nein
    Sensaura (tm) ZoomFX (tm): Nein

    ---------------------
    Tonaufnahme-Geräte
    ------ ---------------
    Beschreibung: Mikrofonarray (Realtek High Definition Audio)
    Standardtonaufnahme: Ja
    Standard-
    Sprachaufnahme : Ja Treibername
    : RTKVHD64.sys Treiberversion : 6.00.0001.7910 (Englisch)
    Treiber Attribute: Final Retail
    Datum und Größe: 8/22/2016 01:51:28, 5276168 Bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    ---------------------
    Videoaufnahmegeräte
    Anzahl der Geräte: 1
    ------------- --------
    FriendlyName: EasyCamera
    Ort: Vorderseite
    SymbolicLink: \\? \ Usb # vid_13d3 & pid_5673 & mi_00 # 6 & 2a224db9 & 0 & 0000 # {e5323777-f976-4f5b-9b55-b94699c46e44} \ global
    Hersteller: Azurewave
    HardwareID: USB \ VID_13D3 & PID_5673 & REV_1604 & MI_00, USB \ VID_13D3 & PID_5673 & MI_00
    DriverDesc: EasyCamera
    TreiberProvider: Realtek
    DriverVersion: 10.0.10586.11226
    DriverDateDeutsch: 18.10.2016 00:00:00
    DriverDateLocalized: 18.10.2016 00:00:00 Uhr
    Dienst: rtsuvc
    Klasse: Image
    DevNodeStatus: 180600A [DN_DRIVER_LOADED | DN_STARTED | DN_DISABLEABLE | DN_REMOVABLE | DN_NT_ENUMERATOR | DN_NT_DRIVER]
    ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
    ProblemCode: Kein Problem
    BusReportedDeviceDesc: EasyCamera
    Übergeordnet: USB \ VID_13D3 & PID_5673 \ 0001
    DriverProblemDesc : nicht
    zutreffend UpperFilters: nicht zutreffend LowerFilters: nicht
    zutreffend
    Stack: \ Driver \ ksthunk, \ Driver \ rtsuvc, \ Treiber \ ACPI, \ Driver \ usbccgp
    ContainerCategory: Imaging

    :)
     
    klausmueller1, Sep 12, 2018
    #1

  2. Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Sep 12, 2018
    #2
  3. Webcam Problems?


    Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

    Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

    You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

    If you're having trouble with your webcam:

    1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com - Ce site est en vente! - Portail d'informations.
    2. Make sure you have the latest version of Adobe Flash Player.
    3. Check that you have the latest version of your browser or try using a different browser.
    4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
    5. Try refreshing the page.
    6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.
    If you see a dialogue box entitled Adobe Flash Player Settings:

    1. Click Close
    2. Click Allow
    If the webcam area is blank:

    1. Right click on webcam area
    2. Select Settings
    3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using
    Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
    To allow Flash access manually (in Google Chrome):

    1. Type chrome://plugins into your browser bar
    2. Find the Adobe Flash Player plugin
    3. Check Always allowed
    4. Quit Chrome and restart
     
    graylingskies, Sep 12, 2018
    #3
  4. Webcam

    Webcam had disappeared

    Hi,

    The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
    Device Manager by following these steps:

    • Right-click on the Start menu and select Device Manager.
    • Click on the View tab and select Show hidden devices.

    If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

    Let us know how it turns out.
     
    Aileen Alf, Sep 12, 2018
    #4
Thema:

Webcam

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Users found this page by searching for:

  1. USB\VID_13D3&PID_5673&REV_1604&MI_00