Windows 10: Weird audio glitch

So the simple explanation of my problem is whenever my headphones are connected to my computer and its actively trying to record audio (like in a discord call) no actual sound plays, but the microphone works just fine and anyone else can hear me, but then when its not trying to record the audio works absolutely fine. I know for a fact its not the fault of the headphones themselves, because A) I tested a second pair and had the same result, and B) they work just fine on another device. Both devices are blutooth, so its not an audio jack issue. (Side note, the issue even occurs if I go into the sound settings and click on the recording tab - audio cuts out. As soon as I go back to the playback tab, audio comes back)


It started doing this last night after the first pair of headphones ended up dying and i connected the second pair - I have no clue as to what triggered this because both pairs of headphones have worked fine with my laptop up to this point. I went through and completed each of the troubleshooting suggestions given by the virtual assistant, and still was unable to fix the problem.


If anyone has an idea of how I can fix this please let me know. Thanks!

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Weird Audio Recognition Glitch Since Windows 10 Upgrade

Hello,

I recently took up Microsoft's offer to update my laptop to Windows 10 and was initially pleased with the results. However, I've recently gotten a bit of a hiccup with my Wireless Afterglow headset.

The headset simply won't be recognized as an audio device, and subsequently won't play any audio or pick up the microphone. I know that the headset itself is fine because when I plug it into my phone the speakers work just fine.

I did notice something weird happening under my device manager however. When I initially plug in the wireless transmitter to the headset, my computer will recognize it as an audio device and it will pop up under my audio manager and let my choose my wireless
headset as the default device. Once I turn on the headset and it connects to the transmitter however, it switches. The device name switches from "Wireless Headset (PS)" to "Wireless Headset (XBOX)" and then my computer no longer recognizes it as the audio
device it once was, removing it from the audio device manager entirely.

I've tried different USBs and that doesn't seem to work. I've tried troubleshooting the device and all Windows will tell me is try a different non 3.0 USB port (which I've already done).

I just want my headset to work, but this weird bug/glitch/whatever seems to be preventing that.

Any advice would be appreciated.

 

Audio weird?

Hi Jeriko,

If you're experiencing Sound issues in Windows 10, I suggest that you run the
Audio troubleshooter as an initial troubleshooting. Since you haven't tried it yet according to your post, please try it by following the steps here on this
article. There are further troubleshooting steps there and I advise that you follow them through if the Audio troubleshooter
doesn't help.

Also, according to your edits on on your post, it seems that the issue is with your Motherboard or Sound card (depending on where the front audio IO panel is connected). There is an option in the BIOS setting to enable the Onboard HD Audio Front Panel. However,
I highly recommend to get assistance from your Motherboard's or PC's manufacturer with this as wrongfully tinkering with the BIOS can give inconveniences.

Update me if there are improvements.