Windows 10: Weird Outlook 365 email settings -- Can't change or repair them

I am a Verizon Fios user. Some time ago, Verizon switched all its users to Aol mail and specified certain settings for the incoming and outgoing servers (Incoming server -- pop.verizon.net and Outgoing server -- smtp.verizon.net) . When I couldn't receive mail this morning, I checked the settings and for some odd reason, they had changed to the following:
Incoming server: pop.mail.yahoo.com
Outoing server: smtp.mail.yahoo.com

I tried to correct the account server settings, but Outlook 365 seems to have changed the way to accomplish this and would not allow me to do so. I went through the "Repair" option and chose the option to do so manually, but I kept getting the message that Outlook could not make the changes and I should contact my administrator. I went through the MS Office repair process under Programs and Features in the Control Panel. This reinstalled Office and it allowed me to receive mail again, but the servers in Outlook are still through Yahoo. It's possible that at one time I may have installed my Yahoo acct in Outlook 365, but if I did, I deleted it and I have not used it in years. The only accts I have installed are Verizon and Gmail. I checked my desktop (also running Win 10 and Office 365) and it too has the yahoo servers in the settings. My wife's desktop, running Win 10 and Outlook 2007, has the proper Verizon settings. Does anyone know how in the heck my Verizon settings changed to Yahoo servers and better yet, how to change them back?????

:)

 

Outlook Email Random Letters & Numbers


I put Office 365 on my mother's computer under my 365 Home license. She's using outlook.com as her email and Outlook as her email client on her computer. Outlook wasn't syncing her email I think due to Microsoft switching to Exchange and deleting the account and starting over was supposed to be the fix.

Anyway I deleted her account but didn't pay attention to the warning I needed to back something up... maybe not smart. I created a new profile entering her name Pat C and email I'll call L: mom@outlook.com.

Her new profile syncs plus sends and receives email just fine... but something's weird going on. Inside of Outlook it lists her email address as gobbledygook it's something like outlook.37ej39.07d.outlook.com instead of L: mom@outlook.com. I've already deleted the profile but I believe the profile itself listed it as L: mom@outlook.com but if you looked at the Properties of the account it listed it as outlook.37ej39.07d.outlook.com. The gobbledygook numbers & letters aren't exactly as they were listed but you get the picture.

I tried creating new Profiles plus doing an Office Repair but I always get the same random number & letters for her email. Nor do I ever see this gobbledygook during the setup process... only after it's finished.

Anyway to fix her email when using Outlook... her email is fine outside of Outlook?

 

How to enable 'send as' in Outlook (Office 365 email)


Both. In OWA (web app) the users need to select Show from:




When doing this first time, the new allowed Send As email is not shown in the From drop down list. Users need to right click their usual Send As address and select Remove, then add the new Send As address manually:




After that the new address will be shown and can be selected from the drop down list.

In Outlook desktop app users need to manually remove their usual Send As address and add the new one, thereafter the new address will be shown in From drop down list.

 

Outlook 365 - adding new account problem


Hi steveatootac. Welcome to the TenForums @steveatootac

Don't think I would call this a repair but more an edit.

Click on File, upper left, account settings, account setting. A window should open with your accounts listed. Double click on the account you want to edit, then more settings lower right. The is a tab Outgoing Servers

These are the steps in Outlook 2013 and I don't think much has change to Outlook 2016.


Ken