Windows 10: weird problem with RDP to Windows 10 - blank screen after minimizing

Discus and support weird problem with RDP to Windows 10 - blank screen after minimizing in Windows 10 Support to solve the problem; Hello, I have a laptop & desktop - both running Windows 10 Pro latest. I daily RDP from my laptop to Desktop for last few years and no issues at all.... Discussion in 'Windows 10 Support' started by nir2014, Mar 14, 2019.

  1. nir2014 Win User

    weird problem with RDP to Windows 10 - blank screen after minimizing


    Hello,

    I have a laptop & desktop - both running Windows 10 Pro latest. I daily RDP from my laptop to Desktop for last few years and no issues at all.

    Today I find this weird problem where I'm able to RDP to my desktop but if I minimize the RDP window (or keep it idle for few seconds) then it displays blank screen. I then have to close the RDP window and reconnect to see the Remote desktop display.

    The only change I remember is this month's windows updates. Did anyone experience this issue? please advise how to fix it.

    I checked the RDP settings (which were never changed) and made sure "persistent bitmap caching" checked under "Experience" tab.

    Thanks!

    :)
     
    nir2014, Mar 14, 2019
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Mar 14, 2019
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 14, 2019
    #3
  4. Senarium Win User

    weird problem with RDP to Windows 10 - blank screen after minimizing

    Weird BSOD problem


    Hi Everyone,

    I have a weird BSOD problem which I cannot solve for a while(it persists still after upgrade to Windows 10 from Windows 7)

    The main strange thing about this is that I get BSOD only after cold boot.
    So it acts like this:

    1. start PC.
    2. Get to Windows Logo Screen
    3. BSOD
    4. Restart
    5. Get to menu where I can try to repair or Start NormallyIf I Choose Repair, it will fail to repair and will try to restoreIf I Choose Start Normally, it will start OK, no BSOD, can work normally, games, browse internet, everything is normal.6. Shutdown PC
    7. Next time when I start is all over again i.e. Go to Step 1

    I have this problem for a while, so what I tried:
    1. Another Windows 7
    2. Another HDD
    3. Only HDD connected
    4. Changed RAM
    5. Tried with built in GPU
    6. Upgraded to Windows 10


    Result is the same as above every time.

    Please suggest what could be the cause.
    Logs collected with DM_Log_Collector, attached.


    Thank you

    PS. This thread is a continuation of this one: Frequent multiple errors BSOD. Solved - Windows 7 Help Forums the only thing changed is Windows 10 now. instead of Windows 7. If that helps somehow.
     
    Senarium, Mar 14, 2019
    #4
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weird problem with RDP to Windows 10 - blank screen after minimizing

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