Windows 10: Western Digital backup software not loading

Discus and support Western Digital backup software not loading in Windows 10 Drivers and Hardware to solve the problem; I transferred my WD Passport to a new Windows 10 computer from a Windows 7 computer. The WD backup software will not load. The computer recognizes... Discussion in 'Windows 10 Drivers and Hardware' started by PaulaFriedman, Dec 12, 2018.

  1. PAULAFRIEDMAN
    PaulaFriedman Win User

    Western Digital backup software not loading


    I transferred my WD Passport to a new Windows 10 computer from a Windows 7 computer. The WD backup software will not load. The computer recognizes the drive but not the target to backup.

    :)
     
    PaulaFriedman, Dec 12, 2018
    #1
  2. RENALDO CRU
    Renaldo cru Win User

    Western Digital NASK not on my network any more

    Hi,

    To better assist you, please clarify the following:

    • What troubleshooting steps have you done so far?
    • Have you tried using another computer to access Western Digital Nask?
     
    Renaldo cru, Dec 12, 2018
    #2
  3. JGDTEXAS
    JGDTexas Win User
    Western Digital USB Backup Drive and MS Auto Optimization

    I have a Western Digital external USB drive that automatically backs up files.

    After upgrading to Win 10 I was surprised to see that it was listed with C:, etc. and it appears to be there because Win 10 intends to analyze and optimize it. I don't think Win 10 should be messing with the files on the Western Digital drive because the
    WD s/w will probably not be able to retrieve anything. Thanks.

    Two questions:

    - is Win 10 going to try and optimize the WD drive and files?

    - if so, how do I remove it from the list?
     
    JGDTexas, Dec 12, 2018
    #3
  4. AMDMAN2016
    AMDMan2016 Win User

    Western Digital backup software not loading

    Western Digital SSD Dashboard Install issues


    Heard back from Western Digital, but there steps still failed, waiting on call back now from Level 2 support, but have a feeling isn't gonna help any. From there forum area looks like not only user having issues with the dashboard program.
     
    AMDMan2016, Dec 12, 2018
    #4
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Western Digital backup software not loading

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