Windows 10: What caused 2x USB/Wireless Keyboards & Mice to suddenly stop working?

Discus and support What caused 2x USB/Wireless Keyboards & Mice to suddenly stop working? in Windows 10 Drivers and Hardware to solve the problem; I'm baffled by odd behaviour on an older [not old but older] retired Gaming rig turned to office system, Running a fresh clean install of Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by cognus, Apr 9, 2020.

  1. cognus Win User

    What caused 2x USB/Wireless Keyboards & Mice to suddenly stop working?


    I'm baffled by odd behaviour on an older [not old but older] retired Gaming rig turned to office system, Running a fresh clean install of Windows 10 Pro v.1909, dual wide-screen monitors/controls on AMD hardware. Forgive me for not having the full Asustek motherboard number but it is running an AMD octacore, and has a big double-slot graphics card. I did use the latest AMD installation package to install USB drivers and their SATA driver though the system is currently using the MS generic SATA driver.

    The system is stable - no boot or bluescreen issues. But while using, with dual monitors and two keyboards/mice via wireless USB transceivers all four dropped. Just stopped working. I rebooted the system and still same. Powered off and bled capacitors and restarted, still the same. However older wired keyboard and mouse do work. Checked batteries, replaced batteries, tried the wireless devices again and no work. Why?

    Googling/[trolling] for issues with Asus/AMD motherboards and USB devices there are a LOT of threads. I couldn't quickly sort them to find some common gremlin. Should I remove all AMD chipset stuff and just go with what Windows Updates catalog supplies?

    I should note that heretofore, the system had a really ugly os mess that I did not install, windows 7 of questionable origin upgraded to Windows 10, had multiple errors but in spite of all, never saw the wireless USB stuff just stop.

    Two other items that may be just unrelated to the USB issue:
    - Brand new USB WIFI device, dual channel, gets terrible throughput. This is a well-rated piece, I think with Realtek chipset, but seems to deliver erratic, poor throughput. Speedtest in the teens, whereas a little dell notebook sitting in the same spot is turning over 100mbps download.
    - The graphics card could not power up when I had the system on its side installing a SATA data cable. Turned on, no display, fans on card dormant. No heat, no power. Tried it several times, Card was very firm in its slots, no movement. Set it upright again and hit the switch and all worked. No graphics issues noted now.

    all suggestions respected!!
    thx
    c

    :)
     
    cognus, Apr 9, 2020
    #1

  2. No USB mice or keyboards working

    I have an issue with USB mice and keyboards connecting to my new Lenovo P51, running Windows 10

    The issue started when my USB keyboard (Microsoft Sculpt) started perpetually pressing a 'p' key. This has happened before, but usually stops quickly. To identify the fault, I unplugged the USB receiver from docking station base USB port where it was connected.

    Following this, NO USB mice or keyboards will work!

    1. All devices show up as 'Other devices' in Device Management. And when you try and update the driver, I get told that Windows could not find the driver for the device.

    2. If you attempt to select the driver from the list, no 2.4Ghz drivers are shown as available.

    3. I've used a commercial driver utility to do an automatic update (Driver Easy)

    4. I've uninstalled USB controllers, rebooted, and let Windows install them

    5. I've done numerous hard reboots, including complete power down with battery out

    6. I've manually replaced several usb-related INF files in the c:\windowss\inf folder as well (including usb.inf)

    However...still no go. All keyboards or mice just end up in 'other devices' and won't work. I've run out of ideas short of a Windows reinstall. Or am I missing something? One other thing I considered was a USB power issue...but my portable usb hdd still
    works (with lights on).

    comments appreciated.
     
    GordonH_98, Apr 9, 2020
    #2
  3. Connecting USB flash drive causes wireless keyboard and mouse to freeze

    2 week old HP All-In-One worked fine until today - connecting a USB flash drive or portable hard drive causes the HP wireless mouse and keyboard to stop working - unplug the flash drive and the mouse/keyboard works again... any ideas or suggestions ?
     
    RoamingGnome, Apr 9, 2020
    #3
  4. What caused 2x USB/Wireless Keyboards & Mice to suddenly stop working?

    Wireless keyboard and mice don't work in Windows 10

    Original title: Wireless keyboard and mice 2000

    Well I got a gift card to BestBuy for Christmas so I go and get a new wireless keyboard and mice. I got the Wire 2000 Keyboard and mice Como on the box it said it was cheper because it said it was open so I ask is everything still in it and dose it work
    they said yes. Well I get home I have a hard time getting it to work. But I got it to work. Well my dad took it out by mistake and now I can not get it to work it is the same problem as before it says unknown USB keyboard and mice I do not know how I got it
    to work before but I did. I try it on a other computer my laptop and a other desktop PC it dose not work. I did everything. I would love to use it. So if someone can please help me.
     
    cc12121111, Apr 9, 2020
    #4
Thema:

What caused 2x USB/Wireless Keyboards & Mice to suddenly stop working?

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