Windows 10: what happens when I return a computer that has licensed office on it?

Discus and support what happens when I return a computer that has licensed office on it? in Microsoft Office and 365 to solve the problem; I want to return my dell computer to costco. I have already licensed the office suite on it (not 365). I am assuming I won't be able to use that key... Discussion in 'Microsoft Office and 365' started by ydono, Jan 28, 2020.

  1. ydono Win User

    what happens when I return a computer that has licensed office on it?


    I want to return my dell computer to costco. I have already licensed the office suite on it (not 365). I am assuming I won't be able to use that key code on my replacement computer. So, how does this work?

    :)
     
    ydono, Jan 28, 2020
    #1

  2. Office 2013 retail is “permanently assigned” to a single computer

    Here's an update to the policy, which Microsoft probably made after reading this thread (because TPU is tops on their list *Smile what happens when I return a computer that has licensed office on it? :) ):

    Office News Blog
     
    OnePostWonder, Jan 28, 2020
    #2
  3. Brink Win User
    Office 365 Home and Personal Licensing and Activation Improvements Office

    Source: https://techcommunity.microsoft.com/...on/ba-p/788745

     
    Brink, Jan 28, 2020
    #3
  4. what happens when I return a computer that has licensed office on it?

    Office 2013 retail is “permanently assigned” to a single computer

    what happens when I return a computer that has licensed office on it? 3ccc2441-b2d8-411a-8edb-3b922565967d.jpg


    There have been some licensing tweaks in the latest retail version of Microsoft Office that users may be surprised by and they are definitely not in your favour. It’s easy to skim through and accept the terms when you install new software but eagle eyed reporter Adam Turner of The Age confirms the drastic changes to the Office 2013 license are real and could impact many buyers who upgrade, refresh or even repair their PC hardware.

    When you install your new retail copy of Microsoft Office 2013 on your computer the license is tied to that machine for its life. If your machine goes kaput or you upgrade to a new computer then you can’t reinstall this copy of Office onto the new machine, you’ll have to buy a new copy which will be then tied to that machine. This new license is a lot like the Windows OEM license, but applying it to an application suite rather than an operating system seems far less reasonable. In effect the new Office 2013 retail and OEM licenses are the same.

    Here is the key difference in the Microsoft Office 2010 and Office 2013 retail licenses, as highlighted by Hot Hardware:

    Office 2010: “One Copy per Device. You may install one copy of the software on one device. That device is the ‘licensed device.’”Office 2013: “One Copy per Device. The software license is permanently assigned to the device with which the software is distributed. That device is the ‘licensed device.’”

    The Age reporter suggests that this licensing change is designed to push users from buying Office to subscribing to Office 365. In trying to clear up exactly what rights he had as an installer of a retail copy of Microsoft Office 2013 Turner contacted Microsoft and got the following answer; “A perpetual license of Office 2013 can only be installed on one personal computer. This means that the customer can only install it on one device, either a desktop or laptop, but not both. If the customer has a system crash, they are allowed to reinstall Office on that same computer. If there are problems with this process, customers can contact Microsoft technical support.” A later communication from Microsoft’s PR department added “No, the customer cannot transfer the license from one PC to another PC.”

    So it seems like “upgrading” to Office 2013 will downgrade your license to be equivalent to an OEM one, the same is true for new buyers of retail Office 2013. However the situation remains a little unclear and Turner is still waiting for more precise answers to his queries about various circumstances when you might need to re-install Office.

    When we looked at the latest Office release it was noticed that Microsoft had been a bit stingy and whereas with the 2010 edition there were 3-user home licenses available, the 2013 edition only had single-user home versions on offer. Meanwhile there are many other office productivity suites available, several of them for free, including the excellent LibreOffice 4.0 launched last week.

    Office 2013 retail is “permanently assigned” to a single computer
     
    micropage7, Jan 28, 2020
    #4
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what happens when I return a computer that has licensed office on it?

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