Windows 10: What is a Win32:PUP-gen?

Discus and support What is a Win32:PUP-gen? in Windows 10 Ask Insider to solve the problem; Recently, my antivirus detected this file as malware. Can somebody educate me on these files? submitted by /u/LTheFifteenth [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/LTheFifteenth, Jun 2, 2020.

  1. What is a Win32:PUP-gen?


    Recently, my antivirus detected this file as malware. Can somebody educate me on these files?

    submitted by /u/LTheFifteenth
    [link] [comments]

    :)
     
    /u/LTheFifteenth, Jun 2, 2020
    #1

  2. Overrun by PUP's


    Hi, @Skofab:

    A bit of clarification...
    As the others have pointed out, MBAM Free is only a manual, on-demand scanner that removes PUPs and malware already on the system.
    MBAM Premium -- when properly configured -- can help to PREVENT PUPs/malware infection in the first place.

    PUPs are not malware, in the strict sense of the term, as explained HERE. But they are generally junk that one likely does not not need or want and they can eventually get one into trouble with real malware.

    Having said that, scanning for ROOTKITS and scanning for PUPs/PUMs are actually different settings.
    In order to be sure MBAM is properly configured, open the dashboard > settings > detection and protection > non-malware protection and verify that both PUPs and PUMs are set to "treat detections as malware".

    If your settings are correct, but the PUPs seem to come back with each scan, then the most likely explanations include:
    • MBAM is having trouble removing them for some reason; and/or
    • They are re-spawning, either from software/malware on the system, from Google sync or from another source.

    If you would like, please follow the steps in THIS TUTORIAL to locate, export and post here as an ATTACHMENT to your next reply an MBAM SCAN LOG from one of the computers. That log may point to an explanation and possible solution.

    Thanks,
    MM
     
    MoxieMomma, Jun 2, 2020
    #2
  3. Overrun by PUP's


    Hi:

    Just to be clear, the ROOTKIT scanning setting in MBAM is separate and different from the PUP/PUM settings.
    It's certainly fine to enable the anti-rootkit feature, but it's not likely to directly impact the behavior you reported in your original post (recurring PUPs in sequential MBAM scans).
    Adding MBAE (Free or Premium) is another fine suggestion, but it won't fix your original issue, either.

    To more directly fix that particular problem, it would help to know if your PUP/PUM settings in MBAM are correctly configured, as suggested in my earlier reply #4 here.What is a Win32:PUP-gen? :)
    And, yes, the partial AdwCleaner log suggests that the PUPs are likely re-spawning from Google sync/Chrome/a Chrome extension.
    But it would also help to see the MBAM scan log, as previously suggested.What is a Win32:PUP-gen? :)

    >>Some PUPs (and some malware) can be rather pesky, requiring the use of multiple, powerful tools, in the correct sequence, as well as other interventions (e.g. resetting/reinstalling Chrome), for complete removal.

    HTH,
    MM
     
    MoxieMomma, Jun 2, 2020
    #3
  4. What is a Win32:PUP-gen?

    WMPlayer win32 error

    List the EXACT "blah, blah" you mention, here please... for ALL installation cases!

    (Sound like a possible "DLL-Hell" issue, but "Windows File Protection" &/or "System File Protection" should have countered for this... no biggie, there's ways around that too!)

    *Smile What is a Win32:PUP-gen? :)

    * I have to 'step-out' now, but imo, this is the track to pursue here, & we will when I get back... so, please list that data I request!

    APK
     
    Alec§taar, Jun 2, 2020
    #4
Thema:

What is a Win32:PUP-gen?

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