Windows 10: What is causing my bluescreen errors? What can be done to fix it?

I've been getting bluescreens occasionally, usually while playing games. It doesn't make my computer unusable by any means, but it is quite annoying. Some games are fine, others will cause a crash after about 10 minutes. The errors are usually either "system service exception" or "irql not less or equal". Here's the technical details of 5 of the most recent ones, and a onedrive link to two of the dmp files for today's crash and one from last weekroblem signature Problem Event Name: BlueScreen Code: 3b Parameter 1: c0000005 Parameter 2: fffff8065aff5f96 Parameter 3: fffff600207cee80 Parameter

:)

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Possible Causes of atikmdag errors

I was courious to see how many different causes there are to the infamous atikmdag.sys error that strikes widely across and has so for a long time, I am getting it myself also and it is really starting to wear me out. It is pretty annoying having a $520 Readeon 3870x2 card if you can't use it without errors.

So first of all, here is the apparant reason for my atikmdag error:

When I play a game, regardless of settings, clocks or anything else, the fan speed wil not be adjusting and the card will get hotter as it performs. As soon as the card gets hot enough, my system will attempt to speed up the fan and as soon as they do, I get the atikmdag error. I never hear the fan of my card go beyond 30% fan speed unless I push it using Rivatuner.

Anyone else got other apparant reasons?

By the way, here are the steps I have been trying to fix it

• Renaming atikmdag.sys to "atikomdag.sys(old)
• Set fan speed profiles in Rivatuner depending on temeprature thresholds
• Setting fixed fan speed in Rivatuner
• Installing only the ATI drivers without Catalyst Control Centre
• Replacing RAM blocks
• Trying older drivers

I have probably tried a few

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.