Windows 10: What is causing my computer to BSOD at random times?

Discus and support What is causing my computer to BSOD at random times? in Windows 10 Gaming to solve the problem; I have a custom built gaming PC that has recently been blue screening randomly and it seems completely unprompted. It happens when I'm in the middle of... Discussion in 'Windows 10 Gaming' started by AlexJurcago, Dec 6, 2024.

  1. What is causing my computer to BSOD at random times?


    I have a custom built gaming PC that has recently been blue screening randomly and it seems completely unprompted. It happens when I'm in the middle of a game, or when I'm working on a Word document with Spotify playing, or when I'm browsing google chrome with nothing else open. I don't know what could be causing it.The error I get is always "KMODE_EXCEPTION_NOT_HANDLED"I recently had an issue where my computer would BSOD with the same error every time I woke it up from sleep mode. I got a warranty replacement for my RAM and that fixed that issue. These BSODs seem to be caused by something els

    :)
     
    AlexJurcago, Dec 6, 2024
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Dec 6, 2024
    #3
  4. What is causing my computer to BSOD at random times?

    Random but frequent BSOD after idling for some time.

    Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

    • KERNEL_DATA_INPAGE_ERROR
    • CRITICAL_PROCESS_DIED
    • SYSTEM_SERVICE_ERROR
    These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

    Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

    Below are the steps we tried:

    • chkdsk /f /r /x
    • dism /online /cleanup-image /restorehealth: no error found
    • sfc /scannow: no error found
    (The above three commands in order)

    • Hibernate and Fast Startup is disabled
    • Power Management for screen, hard disk, computer set to never sleep in any scenario
    • C-state control disabled in BIOS
    • Scanned disk for any errors using the software, CrystalDiskInfo.
    • Windows Memory Diagnostic (shows no error found)
    • Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
    • Cleaned and reseated RAM
    • Swapped with SSD with same Windows image.
    • Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
    But the problem seems to be re-occurring every now and then even after all these steps.

    Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
    Support-Appendix
     
    Liew Jin Ann, Dec 6, 2024
    #4
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What is causing my computer to BSOD at random times?

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