Windows 10: What is causing my pc to crash

Discus and support What is causing my pc to crash in Windows 10 BSOD Crashes and Debugging to solve the problem; https://mymdc-my.sharepoint.com/pers...b9db2006&rev=1 ^ Dump file 69120 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by antmann157, Nov 6, 2016.

  1. What is causing my pc to crash

    antmann157, Nov 6, 2016
    #1

  2. What is causing my computer to randomly crash?

    error log from control panel


    What is causing my pc to crash [​IMG]
     
    Maxwell Giuliano, Nov 6, 2016
    #2
  3. What is causing my computer to randomly crash?

    Please upload no more than three copies
    of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.




    Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
    Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and
    "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



    What is your computer make and model? If not a branded computer what is your motherboard make and model?



    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
    to work with.

    DriverView: Loaded Windows Drivers List



    Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
    Win+R, type msinfo32 and press the ENTER
    key. Select File, Export and give the file a name noting where it is located.
    Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
    is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Nov 6, 2016
    #3
  4. Neemobeer Win User

    What is causing my pc to crash

    Looks like your CPU is throwing a cache error in L2 cache. This could be due to a voltage problem. How old is your power supply, and what wattage do you have in there currently as well as GPU?

    WHEA record
    !errrec ffffe10bc6d18028
    ===============================================================================
    Common Platform Error Record @ ffffe10bc6d18028
    -------------------------------------------------------------------------------
    Record Id : 01d237baa33170ae
    Severity : Fatal (1)
    Length : 928
    Creator : Microsoft
    Notify Type : Machine Check Exception
    Timestamp : 11/6/2016 23:50:45 (UTC)
    Flags : 0x00000000


    ===============================================================================
    Section 0 : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180a8
    Section @ ffffe10bc6d18180
    Offset : 344
    Length : 192
    Flags : 0x00000001 Primary
    Severity : Fatal


    Proc. Type : x86/x64
    Instr. Set : x64
    Error Type : Cache error
    Operation : Generic
    Flags : 0x00
    Level : 2
    CPU Version : 0x00000000000306c3
    Processor ID : 0x0000000000000000


    ===============================================================================
    Section 1 : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d180f0
    Section @ ffffe10bc6d18240
    Offset : 536
    Length : 128
    Flags : 0x00000000
    Severity : Fatal


    Local APIC Id : 0x0000000000000000
    CPU Id : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


    Proc. Info 0 @ ffffe10bc6d18240


    ===============================================================================
    Section 2 : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor @ ffffe10bc6d18138
    Section @ ffffe10bc6d182c0
    Offset : 664
    Length : 264
    Flags : 0x00000000
    Severity : Fatal


    Error : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
    Status : 0xbe0000000100110a
    Address : 0x0000000043f9c1c0
    Misc. : 0x000001d082000086
     
    Neemobeer, Nov 6, 2016
    #4
  5. I have a i7-4790k cooled by a h80i and my gpu is a GTX 1060 3gb OC edition and my PSU is a evga 650 g1. I have had this psu for about 3-4 months.
     
    antmann157, Nov 7, 2016
    #5
  6. Neemobeer Win User
    well you're probably not over drawing on the psu, i would look for a tool to monitor and log cpu voltage compare that against intels spec page. If it's not within tolerance that can cause this bsod
     
    Neemobeer, Nov 7, 2016
    #6
  7. axe0 New Member
    [/quote] As I interpret it, this is incorrect. The CPU reports the error and only reports on what core the error happened, there are multiple 0x124 dumps required to properly say what the problem may be.
    If I interpret this wrong, please let me know.
    @antmann157, please remove Norton/Symantec and use Windows Defender as temporary replacement while troubleshooting.
     
    axe0, Apr 5, 2018
    #7
Thema:

What is causing my pc to crash

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