Windows 10: What is DOCK

After a recent re-boot, a bar similar to the Windows Taskbar showed up on my Desktop. It offered an "About" option. I clicked that and this was displayed. This link will tell you what OneLaunch is. https://onelaunch.com/ I believe OneLaunch was used in a recent remote-in to my DELL computer to troubleshoot an audio issue. The session was horrible. The agent spent an hour just setting up session options. Along the way I offered suggestions about how to navigate. It was as if the agent had never used OneLaunch. I will eventually delete the DOCK bar, but I first want document it at this for

:)

 

HDD Docking

Hi Tonyo,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  
• What is the make and model of the docking station?
  

The computer docking connections located on the bottom of the computer vary between computer models. For the docking station to work properly, the docking posts, eject mechanisms, and electrical connections on the docking station must be compatible
with the connections on your computer model.



Meanwhile, if the docking station is compatible, you may update the device drivers for your docking station and check if it works.



Update device drivers for docking station:

• Open the PC manufacturer support Web site, search for the
  Docking Station Driver for your PC model.
  
• Install the driver suggested and check.
  

If the issue persists, update the BIOS and try connecting the Docking Station again.



Note:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.





Regards,

 

I cannot connect to home Wi-Fi off the docking station but not on docking station.

1. I cannot connect to home Wi-Fi off the docking station but not on docking station.
2. When i'm on docking station system says i'm connected to home Wi-Fi, but when i browse says not connected.
3. Other devices connected to home Wi-Fi has no issue.
4. What steps can i take to resolve the issue other than updating Wi-Fi adapter driver?

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.