Windows 10: What is this icon in my startmenu?

I recently upgraded from version 1909 to 2004 on my laptop and I opened the start menu and saw this.



What is this program and how can I uninstall it? Every time I try to do it the normal way it says it was unable to uninstall.


Thanks

Matt

:)

 

Startmenu not "updating"

Hey,

I got the following problem:

• Newly installed Programs/Apps will not show up in the startmenu
• Programs/Shortcuts I add to the Startmenu folders want show in my startmenu
• Startmenu search won't find the new items either, even not if they are pinned to the startmenu

What I have tried to fix my problem:

• Rebuilding my search index
• Reinstalling all windows apps, including cortana
• Try to locate the issue with the System File Checker (sfc /scannow) ⇒ nothing found
• Running the troubleshooter ⇒ returns "incorrect permissions on Windows Search directoriers"
  • changed the default Search folder where the index is saved
  • checked permissions for the Search folder (seems ok)

What I think initially caused the error:

• I switched from German to English on my Win10 PC
  • I then realised that a lot of my searchable windows settings still showed inGerman and not in English and were in addition not clickable anymore (nothing happended)
  • I could not fix the issue so I switched back to German
  • This made the Win10 settings searchable and clickable again, but since then my Startmenu seems to be stuck on its old index

I am running Windows 10 Education with the Anniversary Update - which for me removed Cortana (maybe this issue is connected?)

Any help or advise?

 

Cannot click on the startmenu icon?

One day it just happened. I cannot click on the startmenu icon. Right click works but using the "Search" function through it doesn't. Also, whenever I click on the arrow to review the hidden icons and place my mouse over Microsoft OneDrive or whatever
- it just disappears. Also disappears when I try to click the startmenu icon with my LMB. This is bugging the living hell out of me and if I don't find a fix soon, I will have to revert back to Win 7

EDIT - Also cannot open the Notifications icon, volume mixer or the Wi-fi icon.

 

My StartMenu icons turned to sheets.

Hi Fidel

Me again. I saw this post from some time ago from someone with the same problem as you have, and it solved the issue for this user. So if it works thank Sangeeta. Did you know your post was marked as answered on the 19th Oct but it clearly
isn't, this may stop someone replying

Sangeeta Sarkar replied on

We realize the inconvenience you are experiencing with shortcut icons on your desktop. We will certainly helpyou

This issue might have occurred if some system files gets corrupted. Let's try the below steps and check if it helps:

Step 1: To isolate the issue, we suggest you to create a new user account and check if the same issue occurs. This will clarify us if the issue is confined to System file corruption or User profile corruption:

Create a user account

Step 2: If the issue doesn't occur in new user account, then try these further steps on the current user account and check if it helps:

Run SFC Scan. What is SFC (System File Checker)?

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the steps given in the below article to perform SFC scan:

https://support.microsoft.com/en-us/search?query=sfc scan&p=

or

https://support.microsoft.com/en-us...op icons turned to white sheets in windows 10

Note: Steps applies to Windows 10 as well.

Step 3: Perform DISM.

• Press Windows key + X.
  
  Click command prompt (Run as administrator).
• In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
  
• DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
• To close the Administrator: Command prompt window, type Exit, and then press Enter
  

Let us know if the information was helpful to you. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

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