Windows 10: What should I do with malfunction keyboard?

I have bought a new laptop and I log in my wifi. Afterwards my keyboard kind of malfunction. The symbol " and @ messed up, ~, , # malfunction.... After that I recognize that my previous computer also the same for couple of year. And all button mulfunction are the same. I wonder if this is my wifi problem? How could I solve it? The computer is completely brend-new and I am so sad right now. What I mean by keyboard is not an external one...

:)

 

keyboard malfunction

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of keyboard malfunctioning. Please follow the below to fix the issue.

Step 1:

Go to the Search box next to Windows Icon & type Troubleshoot.

Step 2:

Under Find and Fix other problems select Keyboard

Step 3:

Then click on Run the Troubleshooter

Step 4:

Restart the PC

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Keyboard malfunction

My keyboard suddenly began malfunctioning and everytime I hit the backspace button, this appears-

l-90iuop+æl-90iuop+æl-

My windows button also started not working. Any suggestions?

 

Keyboard Malfunction

We appreciate the information you provided. This issue might be caused by a mismatched driver for your keyboard or pointing device. We suggest to Roll Back the driver by following the below steps:

• Press Windows Key + X, and click Device Manager.
  
• Expand the Keyboards category, right-click the keyboard device, and select
  Properties.
• Under the Driver tab, click Roll Back Driver. This will restore your old driver.
  
• Restart your PC.

If you don’t want to roll back the driver you can try disabling the pointing device by:

• Right side of task bar
  
• Click the pointing device symbol (looks like a laptop mouse)
• Right click
  
• Then click on Disable

Note: You might need to do it every time you power your device.

Should you have further questions please let us know.