Windows 10: What to do if my computer has bluetooth but it is not working?

Discus and support What to do if my computer has bluetooth but it is not working? in Windows 10 Gaming to solve the problem; Hi! I recently bought a Dell Latitude 5490 i5 7th generation Windows 11. Everything works well except for bluetooth. I cannot seem to activate it and... Discussion in 'Windows 10 Gaming' started by Anfel 7, Dec 8, 2022.

  1. Anfel 7 Win User

    What to do if my computer has bluetooth but it is not working?


    Hi! I recently bought a Dell Latitude 5490 i5 7th generation Windows 11. Everything works well except for bluetooth. I cannot seem to activate it and when I try the troubleshooting option, it states it cannot find the bluetooth funtion altogether even though I know for a fact the computer has it. I tried to download a bluetooth driver from the dell website and install it manually but it did not work as well. Any solutions?

    :)
     
    Anfel 7, Dec 8, 2022
    #1

  2. Bluetooth doesn't work on my computer.

    Hello David,

    Thank you for updating us. For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your Bluetooth dongle?
    • Have you tried pairing a different device to your Bluetooth dongle?

    Furthermore, we recommend performing the suggested troubleshooting steps on this
    article
    to help you resolve connection issues to Bluetooth audio devices.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 8, 2022
    #2
  3. aasim1111 Win User
    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Dec 8, 2022
    #3
  4. jerriy Win User

    What to do if my computer has bluetooth but it is not working?

    Bluetooth is not working — troubleshoot claims I don't even have it

    I have done all the following steps:

    - installed bluetooth driver from manufacturer
    - hit windows update
    - updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
    - updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
    - turned on and restarted all bluetooth support in services.msc
    - conducted bluetooth troubleshooting
    - conducted hardware troubleshooting
     
    jerriy, Dec 8, 2022
    #4
Thema:

What to do if my computer has bluetooth but it is not working?

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