Windows 10: What will happen if I disable my only display adapter

An engineer at Adobe is helping me diagnose a problem with Photoshop. He suggested that I disable my AMD card from device manager and run Photoshop on the integrated graphics to see if the issue persists.

When I check Device Manager, I see only one display adapter listed:





Shouldn't the integrated graphics also be listed? If AMD is my only display adapter, I am reluctant to disable it.

Windows version 1903 (OS Build 18362.592)

:)

 

Display problems with the Microsoft Wireless Display Adapter

Hi,

It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Could you tell us the exact error message you received?
• Have you tried updating your display drivers?
• Does this happen only when you're streaming a video?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this
article on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

Let us know if you need further assistance.

 

I have two display adapters showing...


Looking at Display Adapters in Device Manager of my Thinkpad 540p laptop I see two display adapters listed, an Intel HD Graphics 4600 and an NVIDIA GeForce GT730M. The reason I was looking was that I am having some issues with some photo display software and it was suggested that hardware GPU acceleration could be the problem and I was checking that the drivers are up to date (they are). My question is: do I need both these adapters to be enabled? Could they be conflicting? I am hesitant to disable anything without asking advice first. Can I disable (say) the Intel adapter without seriously disabling my machine?

 

Win10 doesn't know my (compatible) display adapter

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below:

Method 1: Run the hardware and devices

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2: Uninstall and reinstall display adapter.

Follow the steps to update the display adapter:

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand Display Adapter.
  
• 
  Double-click on the Display Adapter.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall the Display adapter from the Manufacturer's Website and see if it helps.
  

Restart the computer and check.
Hope this helps. Please respond if you have further related issues.

Regards,