Windows 10: Whea Uncorrectable Error Crash

Discus and support Whea Uncorrectable Error Crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello my computer has been crashing intermittently for a few months now. I can't seem to fix it so I come here. I'll try to give you all the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LadyRedB1rd, Nov 10, 2019.

  1. Whea Uncorrectable Error Crash


    Hello my computer has been crashing intermittently for a few months now. I can't seem to fix it so I come here. I'll try to give you all the information I can. If you need anything else please tell me where I can find it for you. The PC crashes to a blue screen "WHEA Uncorrectable Error" or will sometimes freeze with the display staying the same on whatever I was doing. It freezes only when gaming and only when I play more demanding first person like games. It will crash reliably 20ish minutes into a game such as The Forest on steam and maybe an hour into Overwatch. Other less demanding games that are platformers or top down will never cause a crash. I have monitored the temp with HWMonitor it does not seem to be that. I have used CHKDSK and Memtest and those seem to be healthy. Lastly I formatted my drives and reinstalled Windows and drivers. I think it might be power related at this point but I dont understand enough to make sense of the Event viewer errors by myself. Below are my specs and the event viewer errors from recently. Thank you for your time.



    Sorry if all this isn't necessary, I'm not sure what you'll need so all this is here.


    Version 10.0.17763 Build 17763

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name DESKTOP-AGT7SPB

    System Manufacturer ASUS

    System Model All Series

    System Type x64-based PC

    System SKU All

    Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

    BIOS Version/Date American Megatrends Inc. 1402, 1/28/2014

    SMBIOS Version 2.7

    Embedded Controller Version 255.255

    BIOS Mode UEFI

    BaseBoard Manufacturer ASUSTeK COMPUTER INC.

    BaseBoard Product MAXIMUS VI HERO

    BaseBoard Version Rev 1.xx

    Platform Role Desktop

    Secure Boot State On

    PCR7 Configuration Binding Not Possible

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume2

    Locale United States

    Hardware Abstraction Layer Version = "10.0.17763.1"

    User Name DESKTOP-AGT7SPB\Bird

    Time Zone Central Standard Time

    Installed Physical Memory (RAM) 8.00 GB

    Total Physical Memory 7.94 GB

    Available Physical Memory 5.00 GB

    Total Virtual Memory 9.81 GB

    Available Virtual Memory 5.43 GB

    Page File Space 1.88 GB

    Page File C:\pagefile.sys

    Kernel DMA Protection Off

    Virtualization-based security Not enabled

    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware No

    Hyper-V - Data Execution Protection Yes




    And here are the xml versions of 3 recent critical entries from event viewer. Only one has a bugcheck code that is not 0.


    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-11-10T00:27:20.388741700Z" />
    <EventRecordID>885</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-AGT7SPB</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">292</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0xffffc5835188d028</Data>
    <Data Name="BugcheckParameter3">0xbe000000</Data>
    <Data Name="BugcheckParameter4">0x800400</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>

    </Event>


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-11-10T01:41:21.217447000Z" />
    <EventRecordID>964</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-AGT7SPB</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2019-11-10T18:05:35.021197500Z" />
    <EventRecordID>1134</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-AGT7SPB</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>
    <Data Name="Checkpoint">9</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">1</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>

    :)
     
    LadyRedB1rd, Nov 10, 2019
    #1
  2. Jan Hric Win User

    whea uncorrectable error

    I get whea uncorrectable error immediately when i turn my pc on and it restart the pc to get the whea uncorrectable error again and again.
     
    Jan Hric, Nov 10, 2019
    #2
  3. Jan Del Win User
    WHEA UNCORRECTABLE ERROR

    Hi, Andrea.

    The reason why your PC shuts down suddenly is because the computer protect itself from data loss. We suggest checking this
    link for the troubleshooting steps on how to resolve the error message
    WHEA_UNCORRECTABLE_ERROR that you're experiencing on your PC.

    Get back to us if you need further assistance.
     
    Jan Del, Nov 10, 2019
    #3
  4. Jan Hric Win User

    Whea Uncorrectable Error Crash

    whea uncorrectable error

    no it don work the safe mode it stil give me the whea uncorrectable error
     
    Jan Hric, Nov 10, 2019
    #4
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Whea Uncorrectable Error Crash

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