Windows 10: WHEA_uncorrectable_error 124

I keep getting this WHEA error, and I figured out how to access the dump file, but I am at a loss to understand what is causing the error. Came someone that understands this please point me to the subsystem causing the error?


Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\WINDOWS\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 16 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff805`74000000 PsLoadedModuleList = 0xfffff805`74c2a2f0Debug session time: Wed Feb 10 20:54:32.100 2021 UTC - 5:00System Uptime: 0 days 0:03:56.803Loading Kernel Symbols..................................................................................................................................................................................................................Loading User SymbolsPEB is paged out Peb.Ldr = 00000051`96643018. Type ".hh dbgerr001" for detailsLoading unloaded module list.......For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff805`743f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:ffffc280`680228f0=00000000000001242: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR 124A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffb1065de3e028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2921 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-GIH0E0G Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec

:)

 

WHEA_UNCORRECTABLE_ERROR 124 but no bsod

Same like this:
WHEA_UNCORRECTABLE_ERROR 124 but no bsod - Windows 10 Forums

Code:

"BUS OBS Error": Observing error. Usually caused by hardware components, Mainboard or chipset drivers.

 

how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

• When do you the error message?
  
• Which build version and edition of Windows are you using? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

You may also refer the troubleshooting steps in the article
Troubleshoot blue screen errors and see if that helps.

Please reply with the status of the issue, we will be glad to help you further.

Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Lot of WHEA_UNCORRECTABLE_ERROR (124) on intel nuc NUC7i3BN and 1809 17763.104

So, I have been troubleshooting lot of WHEA_UNCORRECTABLE_ERROR (124).

It ususally happens returning from sleep\hibernate at log in screen. If the nuc is slow to start I can pretty much predict it will bsod.

the nuc has two banks for memory, and I have 8x2 Gb installed. Tried only upper and lower bank, and it still crashed.

All the minidumps says :

WHEA_UNCORRECTABLE_ERROR (124)

BUGCHECK_STR: 0x124_GenuineIntel

WIN8_DRIVER_FAULT

but the process can be different. minidumps

Any advice? Last step is reinstall before contacting the shop for a replacement

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