Windows 10: WHEA_UNCORRECTABLE_ERROR Blue Screen After Clean Windows Install

Hello, a few days ago I used the "reset this PC" option in the windows settings after I noticed there was some type of malware on my computer was as if someone was remotely accessing my PC. I have no idea where that came from but I immediately backed up some important documents and reset the PC. I set up the PC and after 5 minutes of usage, I was greeted with the "whea uncorrectable error". After updating all my drivers, the problem persisted so I completely formatted my hard drive took it out and used another computer and an external enclosure then did a fresh install using a USB stick. Got windows set up and the problem seems to have gotten better, but has not fully gone away. The error now shows up about after an hour of usage. If I reset the PC, it'll go another hour before it comes up again. In my most recent attempt to fix this, I bought a brand new SSD and put a clean install of windows on that. I didn't have any luck with that either. I also cleaned and re-seated the ram while the laptop was apart. I am almost certain that this is a software issue, but the HP Support Assistant application says that all of my drivers are up to date. I also ran the windows memory checker, but no issues were found. I can’t think of any variables that cause this crash. It happens when the laptop is idling, under load, charging, on battery, cool, or hot. I will list all the information regarding my system below. Thank you in advance for any help.



HP Envy x360 15t

Core i7-8550U

Intel UHD Graphics 620

Nvidia GeForce MX150

8GB RAM

1tb 7200 HDD

Windows 10 Home

Version 10.0.18363 Build 18363

:)

 

Blue screen crashes

Hi Howard,

We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
To efficiently assist you, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• What troubleshooting steps have you done so far?

Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

If the issue still persists, I recommend that you follow the steps in this
article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
the instructions.

Let us know if you need further assistance.

 

Clean Install Workaround for Vista

You may remember this news story on techPowerUp! a couple of days ago relating to the lack of clean installs when using the Upgrade Editions of Vista, which required an old OS to be installed. However, Paul Thurrott has managed to find a workaround for this issue, which ironically lets users do a clean install Vista without any previous version of Windows, albeit a little tedious. Here are the steps:

• Boot from the Windows Vista Upgrade DVD as normal
• When prompted for a product code, leave this blank
• Select the version of Vista you have purchased and let Vista install
• When you boot to your desktop for the first time, run the Vista setup from Windows
• This time enter your product key
• When asked whether you want to do an Upgrade of Custom install, select custom and choose a clean install
• Windows will now install for a second time and you should be able to activate it

Remember, these steps are only advised for use in order to achieve a clean install of Vista, it is only legal to use the upgrade editions if you have previously purchased the appropriate version of Windows.

Source: DailyTech

 

Blue Screen error: WHEA_UNCORRECTABLE_ERROR

Hello Green,

We regret for the inconvenience. Let me assist you to resolve the issue.

From the description provided, I understand that you are experiencing Blue screen error with the error code Bug Check 0x124:

WHEA_UNCORRECTABLE_ERROR.

To be able to assist you better, provide us a few more details on the below questions.

• 
  Make and model of the computer?
  
• 
  Did you recently install any new programs or hardware?
  
• 
  Are you able to login to Windows desktop to perform further troubleshooting? If not, did you check if you can access the
  Windows Recovery Environment (Windows RE)?
  

In most cases, you will experience WHEA_UNCORRECTABLE_ERROR blue screen errors after you’ve installed new hardware or software. This can be a result of incorrectly configured, old/corrupted device drivers or even outdated firmware. As well as it can be due
to corruption in Windows registry from a recent software change.

In this case the bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it.

Write to us with the updated results and the required information for us to be able to assist you further.

Thank You.