Windows 10: WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends

Discus and support WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends in Windows 10 BSOD Crashes and Debugging to solve the problem; After building my new desktop on the 1st of March, 2021, I have been running into occasional BSODs specifically whilst playing Apex Legends. My play... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SummitBeep, Mar 12, 2021.

  1. WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends


    After building my new desktop on the 1st of March, 2021, I have been running into occasional BSODs specifically whilst playing Apex Legends. My play sessions can range from 30 minutes to a few hours before I run into another BSOD in a later play session (could be the subsequent session or even another session when I play a few days later). The error code for my BSODs so far has always been WHEA_UNCORRECTABLE_ERROR and despite searching this error up on my own, I still struggle to see which specific hardware could be causing this issue to occur on a newly built PC.

    The methods that I have tried so far are updating my BIOS and drivers, repairing Windows 10 with an In-Place Upgrade, resetting my settings on my BIOS to its optimised defaults and manual clocking my CPU Clock Speed to 4300MHz and CPU Voltage to 1.35 volts via the AMD Ryzen Master Application. The first three methods have unfortunately not succeeded in fixing the issue permanently for me so far and the manual clocking method is the most recent method that I have been currently testing since yesterday. I have so far not ran into any BSODs whilst playing Apex Legends but am still worried about what the specific issue is with my PC.

    My current Windows Version number is 20H2 (OS Build 19042.867).

    :)
     
    SummitBeep, Mar 12, 2021
    #1
  2. WraithTO Win User

    BSOD while playing Apex legends

    Hey, is it possible, that only while playing APEX LEGENDS my pc tends to freeze/BSOD my whole computer?



    Followed by weird behaviour, i.e my pc afterwards will boot without all devices recognized, what I mean by that is that after my pc freezes I have to restart it manually and my pc
    reboots, but no monitor,keyboard,mouse,second monitor are recognized so I have to hard reset it again. I've tried reinstalling pc, reseting pc to factory (removed all apps), bought new GPU, playing with only one RAM at the time.



    Sometimes my PC just freezes so I need to hard reset it

    if I get BSOD its usually followed by another BSOD in this order:

    1. IRQL sth not less or equal

    2. SERVICE EXCEPTION sth



    My temps are fine, psu is 550 and I have 1080 gtx, it was happening on 1060 as well.

    It should by obvious by the title but if I play any other game, everything is okay, I've tried Battlefront 2, counter-strike GO.

    thank you for your answer.
     
    WraithTO, Mar 12, 2021
    #2
  3. Apex Legends coins

    Can the apex coins from the store used in Apex Legends PC game?
     
    SiddhantMalve, Mar 12, 2021
    #3
  4. philc43 Win User

    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends

    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends

    A WHEA error aka bugcheck 0x124 is usually a hardware problem and the method of solving this is to find which bit of hardware is causing the problem.

    We generally suggest working through a whole range of tests:


    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Warning
    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]



    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Note
    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.



    FOUR [/i] GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Note Run Furmark for around 30 minutes.

    WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
     
    philc43, Mar 12, 2021
    #4
Thema:

WHEA_UNCORRECTABLE_ERROR BSODs while playing Apex Legends

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