Windows 10: WHEA_UNCORRECTABLE_ERROR code appears only when using the second screen

Hello, I noticed a strange issue today. I am using a Samsung monitor as the second screen. So whenever I want to use only the second screen Samsung montior I go to project --> Second Screen only. When I select this my laptop screen goes black. Unfortunately when i start using the second screen i.e. opening a few applications suddenly, I get a blue screen with this error code "WHEA_UNCORRECTABLE_ERROR". Initally, i thought it might be a voltage error or some hardware issue. So i rebooted the device. But then i noticed after few attempts that whenever I try to use only the second screen I get this error message. Can someone please provide an intuition in this regard?

:)

 

Project Second screen constantly appearing.

Hi Norga,

Thank you for using Windows 10.

Let us know some more information so that we can diagnose and troubleshoot the issue in a better way:

• what is the exact issue that you want us to help with? Do you want to get help in projecting a second screen or to remove the popup?
• As you've said " I tried unsuccessfully to project a screen", do you wish to project a second screen currently?
• What happened exactly when you tried to project a second screen? Did you receive any error message or any error code?

The popup comes as the system might not be able to detect the monitors. I suggest you to update the Display drivers, it may force the system to detect the available monitors. Here is the steps:

• Press “Windows + X” and select Device manger.
• Locate the driver and expand the driver icon.
• Right click on the driver icon and click on Update.

Reply with the information and we'll be happy to assist you.

 

Blue Screen Appearances when using browser

Hello Judy,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

It would be grateful if you can reply to this question in order to assist you further:

• Does this issue occurs only while accessing a specific browser or with all browsers?
• What is the exact error message or code you receive when you get Blue screen error?
• Which are the troubleshooting steps you have already tried to resolve this issue earlier?

I suggest you to follow the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Kindly reply to us with the answers to the questions asked and the status of the issue.

Thank you.

 

Stop Code: WHEA_UNCORRECTABLE_ERROR

Hi,

This might be caused by faulty driver, hardware issues or antivirus software problems. We suggest checking this
article that has steps on how to resolve stop code WHEA_UNCORRECTABLE_ERROR.

Keep us in the loop with the result.