Windows 10: WHEA_UNCORRECTABLE_ERROR on new hardware with fresh windows install

Discus and support WHEA_UNCORRECTABLE_ERROR on new hardware with fresh windows install in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello all, I am getting a bit desperate, I really hope someone could help me come think of anything I haven't tried yet. Long story short: Got a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KoenVermeire, Jan 12, 2021.

  1. WHEA_UNCORRECTABLE_ERROR on new hardware with fresh windows install


    Hello all,


    I am getting a bit desperate, I really hope someone could help me come think of anything I haven't tried yet.


    Long story short:


    Got a new system 3 weeks ago:


    Mainboard: Asus X570-Plus TUF GAMING

    Memory: G.Skill 32 GB DDR4-3600 F4-3600C16D-32GTZN, Trident Z Neo

    CPU: Ryzen 5800x

    GPU: Nvidia GeForce RTX 3070 FE

    OS: Win 10 Pro

    BIOS: 3001 but updated to latest new beta, issue remains the same


    I'm a pretty hardcore World of Warcraft gamer, which is pretty much all I did the last 3 weeks.

    However, only since last Thursday the bluescreens started so after running OK for around 2 weeks.


    I'm getting a blue screen daily, with the same "WHEA_UNCORRECTABLE_ERROR" message. The blue screen always occures when WoW is open.


    Troubleshooting steps so far:


    1 Kept an eye on HWINFO temperatures perfectly fine, CPU around 60°, 0 WHEA errors

    2 Reduced startup services, only windows essential services are loaded on boot

    3 Windows Memory Diagnostic: no errors

    4 Memtest86 2/4 passes, 0 errors

    5 chkdsk, no errors

    6 uninstalled all drivers, reïnstalled only essential drivers

    7 Read a lot about issues with Asus BIOS 3001, couldn't downgrade so decided to upgrade to the latest new beta. Same issue



    It does look like it's happening more and more frequently.


    I've attached a minidump file, there's not always 1 created however, not sure if that's normal? I just had another bluescreen and this time it did create one. I have 3 dumps in total and had around 5-6 blue screens so far.



    Minidump most recent bluescreen:

    https://we.tl/t-VFFvnEdB61


    Really hope this is the right place and praying for some information, this system cost me a lot of money and it's depressing having these bluescreens right now :


    Kind regards,



    Koen

    :)
     
    KoenVermeire, Jan 12, 2021
    #1

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  4. WHEA_UNCORRECTABLE_ERROR on new hardware with fresh windows install

    How to fix Whea_Uncorrectable_Error

    Hi Alexander,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know the following to assist you better with this issue:

    • What is the complete error message along with the error code of this issue?
    • Have you made any changes to the operating system prior to this issue?
    • From when are you facing this issue?
    • What is the make and model of your device?
    • Are you able to boot the device to desktop?

    I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
    (WHEA).

    I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

    Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

    Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.
     
    Deepika Gowda, Jan 12, 2021
    #4
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WHEA_UNCORRECTABLE_ERROR on new hardware with fresh windows install

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