Windows 10: whea_uncorrectable_error

Discus and support whea_uncorrectable_error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have been having blue screen issues with my computer for some time now and I have been having a very hard time trying to pinpoint what the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sovereign, Nov 28, 2020.

  1. Sovereign Win User

    whea_uncorrectable_error


    Hello, I have been having blue screen issues with my computer for some time now and I have been having a very hard time trying to pinpoint what the cause is. At this point I am pretty sure the issue is hardware related but I am not sure exactly which component and was hoping you could assist me. As requested here is the V2 Log collector files:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    In short I have updated all my drivers, updated the bios, went as far to reinstall the OS to make sure it was not software related in any form. I have run hardware tests of all kinds etc and I have come up empty handed. So when it blue screens the system does not create any dump files which leads me to believe that it is a hardware issue (whea_uncorrectable_error indicates that its likely that).

    OS Build 19041.630

    Thank you for you time, I greatly appreciate it.

    :)
     
    Sovereign, Nov 28, 2020
    #1

  2. How to fix Whea_Uncorrectable_Error

    Hi Alexander,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know the following to assist you better with this issue:

    • What is the complete error message along with the error code of this issue?
    • Have you made any changes to the operating system prior to this issue?
    • From when are you facing this issue?
    • What is the make and model of your device?
    • Are you able to boot the device to desktop?

    I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
    (WHEA).

    I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

    Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

    Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.
     
    Deepika Gowda, Nov 28, 2020
    #2
  3. Anne Ros Win User
    Stop Code: WHEA_UNCORRECTABLE_ERROR

    Hi,

    This might be caused by faulty driver, hardware issues or antivirus software problems. We suggest checking this
    article that has steps on how to resolve stop code WHEA_UNCORRECTABLE_ERROR.

    Keep us in the loop with the result.
     
    Anne Ros, Nov 28, 2020
    #3
  4. Nikhar_K Win User

    whea_uncorrectable_error

    how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

    • When do you the error message?
    • Which build version and edition of Windows are you using? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?

    As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article
    Troubleshoot blue screen errors
    and see if that helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 28, 2020
    #4
Thema:

whea_uncorrectable_error

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