Windows 10: When creating a recovery drive in Windows 10 I get error message "a problem occurred while...

Discus and support When creating a recovery drive in Windows 10 I get error message "a problem occurred while... in Windows 10 Installation and Upgrade to solve the problem; I get the message "A problem occurred while creating the recovery drive." I am using a new laptop and Windows 10. I have tried multiple USB drives... Discussion in 'Windows 10 Installation and Upgrade' started by RuthReed1, May 19, 2020.

  1. RuthReed1 Win User

    When creating a recovery drive in Windows 10 I get error message "a problem occurred while...


    I get the message "A problem occurred while creating the recovery drive." I am using a new laptop and Windows 10. I have tried multiple USB drives and sizes recommended and greater. I would like to create a Recovery Drive.

    :)
     
    RuthReed1, May 19, 2020
    #1
  2. dawneshaw Win User

    windows 10 creating recovery drive error "We can't create the recovery drive" " A problem occurred while creating the recovery drive."

    Original Title: windows 10 recovery drive error

    I purchased a new Dell laptop and have tried and tried to create a recovery drive to no avail. I get an error message that says "We can't create the recovery drive." " A problem occurred while creating the recovery drive."

    I have tried different flash drives and nothing seems to work. I seriously would like to have a way to recover my laptop should the need arise.

    Help?!

    DS
     
    dawneshaw, May 19, 2020
    #2
  3. Help! Failure trying to create a recovery drive in Windows 10

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you while creating the recovery drive on Widows 10 with error: "We can't create the recovery drive. A problem occurred while creating the recovery drive.", we will help you with this issue.

    This issue might have occurred because of the recovery partition is not created during Windows setup, and will be unavailable for Windows to access and use for the purposes of copying recovery files to a CD or USB, resulting in the error above.

    To fix the problem explained above, it is necessary to copy the appropriate files from the Windows 10 DVD to your PC, so that Windows can access and use them to create the recovery drive. Then, the recovery agent is configured with the new path to the setup
    files and the creation can proceed.

    Refer: How
    to download official Windows 10 ISO files


    Follow the below steps:

    • Copy the contents of the Windows DVD to a folder on your C:\ drive.
    • Launch an elevated command prompt window by typing in “cmd” in the search menu, and then pressing + + .
    • Type in the following to re-configure Windows to point to the correct setup files location:
    • reagentc /disable
    • reagentc /setosimage /path C:\Win10\
    • reagentc /enable
    4. Verify the commands worked by typing in the following:

    • reagentc /info

    Later, I suggest you to try creating the recovery drive as suggested in the Microsoft article and check if it helps.

    Creating a recovery drive

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, May 19, 2020
    #3
  4. When creating a recovery drive in Windows 10 I get error message "a problem occurred while...

    Not able to create Windows 10 Recovery drive getting error message "We cant create a recovery drive on this PC"

    Hi Derek,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you are facing issues with the creation of Recovery drive in Windows 10.

    I suggest you to refer the link on “windows 10 creating recovery drive error "We can't create the recovery drive" " A problem occurred while creating the recovery drive."
    and perform the troubleshooting steps provided by ThofikhAhamad
    replied on November 14, 2015.

    windows 10 creating recovery drive error "We can't create the recovery drive" " A problem occurred while creating the recovery drive."

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Anup Karkal, May 19, 2020
    #4
Thema:

When creating a recovery drive in Windows 10 I get error message "a problem occurred while...

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