Windows 10: When Creating Microsoft PIN for a new Laptop, Can't Type Characters Only Numbers

Discus and support When Creating Microsoft PIN for a new Laptop, Can't Type Characters Only Numbers in Windows Hello & Lockscreen to solve the problem; When setting up a new laptop, signing into Microsoft, I am prompted to create a Microsoft PIN. I can place the cursor in the box, I can type a number,... Discussion in 'Windows Hello & Lockscreen' started by LucyB., Dec 6, 2018.

  1. LucyB. Win User

    When Creating Microsoft PIN for a new Laptop, Can't Type Characters Only Numbers


    When setting up a new laptop, signing into Microsoft, I am prompted to create a Microsoft PIN. I can place the cursor in the box, I can type a number, but am not able to type a character. It asks that numbers, characters, and symbols are used to create a PIN.


    Unlike a similar question, there is not an ease of access center button. I am only in the beginning stages of setting up and am somewhat limited.


    Please help me if you can!


    Thank you,


    Lucy B.

    :)
     
    LucyB., Dec 6, 2018
    #1

  2. Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
    PreciousLeb, Dec 6, 2018
    #2
  3. Marco Gav Win User
    Why doesn't my pin work with the anniversary edition?

    Hi Nancy,

    We would like to know more about the issue. Before you had the Anniversary Update, were you using an 8-digit PIN?

    For the meantime, we suggest that you remove the current PIN and create a new PIN. You can do that by following these steps:

    • Select the Start button, type Settings, and select it from the list of results.
    • Choose Accounts.
    • Select Sign-in options.
    • Under PIN, select Remove.

    After you have deleted your current PIN, create a new 4-digit PIN by following these steps:

    • Select the Start button, type Settings, and select it from the list of results.
    • Choose Accounts.
    • Select Sign-in options.
    • Under PIN, select Add.

    Once you have created your new 4-digit PIN, restart your computer and sign-in using the new 4-digit PIN.

    Note: It is very important that you remove then create a new PIN rather than changing the current PIN.

    Let us know how it goes.

    Regards.
     
    Marco Gav, Dec 6, 2018
    #3
  4. When Creating Microsoft PIN for a new Laptop, Can't Type Characters Only Numbers

    How do I log into Windows by typing the last character of my PIN?

    The minimum length is four digits (0–9 only; no letters or special characters allowed). When we set the PIN as four digits, to sign in to Windows on our laptop, type the PIN, we don’t even need to press the Enter key — just type the numbers.

    How to Add a PIN to Your Account in Windows 10

    For your question:
    How can I make it so that entering the last character of the PIN is enough to trigger login, removing the need to hit enter?

    We can refer the articles: How to log in using PIN without pressing ENTER?

    By default, the PIN is four digits, we don’t need to press the Enter key, in the article, the user need to hit enter, but when he changed the PIN and it does not need ENTER. we can test using PIN without pressing ENTER according to the article.

    1. The length of the PIN is more than four but all numbers.
    2. The length of the PIN is more than four digits but includes numbers and other characters.

    If we need to hit Enter in both cases, I think because the system defines the length of the PIN to be four digits, or customize its length. So if the system recognizes that the length of the PIN is only a minimum of 4 digits, he recognizes that the four digits are entered directly after being typed. When the PIN length exceeds four digits, he cannot recognize the length of the PIN until all PIN characters are entered, so we need to press the Enter key.

    We can also configure PIN Complexity via Group Policy

    How to enable & configure PIN Complexity Group Policy in Windows 10
     
    Daisy Zhou, Dec 6, 2018
    #4
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When Creating Microsoft PIN for a new Laptop, Can't Type Characters Only Numbers

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