Windows 10: when cursor is moved the screen turns black/blank since installing windows 11

since installing windows 11, when i turn on my computer the screen is blank/black until the cursor is moved to a random spot and display comes on. When the cursor is moved, the display turns black/blank again until you move it around and the display pops back on when the cursor hits a random spot on the screen. how can this be fixed? please help!

:)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Black screen on windows 11

Hi I have a similar issue. I have a surface pro 8, windows 11. The screen is black for a long time before login.

Normally:

• Turn on computer
  
• Screen with clock and scenic background
  
• Swipe screen up
  
• Camera turns on
  
• Face recognition
  
• Logs in
  

Now (since Nov 19):

• Turn on computer
  
• Black Screen with clock
  
• Swipe screen up
  
• Black Screen for 30 - 90 seconds, can see and move mouse cursor
  
• Camera might turn on and logs in or screen times out due to no activity
  
• Turn screen off//on by pressing the power button
  
• Camera might turn on or screen times out due to no activity
  
• at some point it logs in
  

This happens 100% on shutdown then power on. It happens a lot, but not always on restarts.

I have tried:

• turning it on and off
  
• rolling back updates
  
• factory reset from device
  
• factory reset from internet
  
• factory reset then installing all the updates
  
• factory reset then pause updates then uninstall updates
  

Anyone have any insights?

Thanks

 

Random black screen moving the cursor

Hi.

I have a problem I hope someone can help me out with.

My Asus computer randomly started to get black screen this happens when I for an example sit on facebook and maybe play some game.

After like 10 minutes a spot on the screen starts to turn black and when I move the cursor around its kinda "painting" the rest of the screen and it will all go black. I can let it stay for hours and it wont come back.

I have to manually kill the computer by pushing the turn on button for a few seconds.

Any suggestions ? please