Windows 10: When ever I try to save a particular document I am working on I keep getting a message...

Please Help!! I keep getting a message saying there is an error when I try to save a particular document that I am working on. Also the blue circle comes up when I am working on the document and then the document closes down. When I turn the power off the same error message comes on.

:)

 

Word Document not Saving

Hi,

For us to isolate your concern with saving a Word document, we would like to ask for additional information. Please provide the following:

• Were there any changes on your computer prior to the issue?
• Are you getting any error messages?
• Does the issue occur when saving other documents?

We're looking forward to your response.

 

cannot save document to document file.

Hi Maxine,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to save documents. We will assist you to resolve the issue.

I would appreciate if you could answer few questions to narrow down to the issue.

• Did you sign in as administrator?
• Is the issue specific saving the file to this particular folder?
• What type of file are you trying to save?
• Did you install any third party security application?

This issue may arise when the user account that you have logged does not have Administrature previlage.

I suggest you to follow the steps provided below and check if it helps to resolve the issue.

1) Press　Windows + r　and type　netplwiz, press Enter.

2) Check for the　Administrator account.

3) Log Off from your computer and Login through　Administrator account.

4) Again press　Windows + r　and type　netplwiz, press Enter.

5) Select your　Microsoft Account　and click on　Properties　button.

6) Click on　Group Membership　tab and check on　Administrator.

7) Log off from your computer and try logging in through　Microsoft account.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

how to save scanned photos and documents to computer

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to give permission for entire system, so that you can save the files in photos and documents.

• Right click on the folder and click on properties.
• Click on security tab and select the group\user name.
• Click on edit option and check the option full control.
• Click on apply and then on ok button.

Now you can try saving the file in photos and documents and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.