Windows 10: When I open three particular software, I lose my internet connection temporarily!!

I am using Windows 10 Home Single Language. Three days ago, when I opened the Epic Games Launcher, I saw that it was not connecting to the server. Then I reset my network & also the router. I have changed my router also. But, the problem was not gone.

After some time, I found out that when I open Epic Games Launcher & Rockstar Games Launcher,I lose my internet connection. As I use wifi, I saw the status went to"no internet". But, to my utter surprise, when I minimize the launcher to the taskbar or system tray, I get my connection back ASAP.



To record it, I installed OBS. But, after a couple of minutes without any issues, windows asked me to restart to install some updates. After rebooting, OBS started behaving the same as Epic Games Launcher. I have installed several other software to check, but they were no problem.



Later I tested it on a virtual box and Epic Games Launcher didn't misbehave.



Thinking of some weird virus, I reinstalled windows. But, the problem was not gone. Then I have done a clean windows installation. But still the same problem.



Finding no solution,I used an android device as a repeater which was connected to my home wi-fi and connected my laptop to the network using a proxy. And, the three software mentioned above didn't cause any issue. But when I used a router as a repeater, the problem was not gone.

:)

 

losing internet connection

Hi,

Sorry for the inconvenience caused.

Please let us know if you receive any error code or error message.

Try the following methods and check if it helps:

Method 1: Run the Internet Connections troubleshooter.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

I suggest you refer the help article below as well.

http://windows.microsoft.com/en-in/windows-10/fix-network-connection-issues

Hope this helps. Get back to us for any further queries on losing Internet connection. We are happy to help!

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.

 

regarding internet problem in laptop for a particular software

hi . my laptop is connected to internet through hotspot and i can able to use internet but for a particular software it is showing "no internet connection" so i am unable to open that application..it is a software for personal use .