Windows 10: When i play a video my screen has a black edge to it after a few seconds. Why and how do i...

As the subject above.

:)

 

black screen when playing videos on microsoft edge

Hello,

I just did windows 10 anniversary (Aug2, 2016) on my PC and video on Edge plays audio only and the video part is just showing a black screen. It was working just fine this afternoon before the update.

thanks

 

Video 'artifacting' in Chrome for 7 seconds, black video in Edge and IE for 7 seconds (Facebook, YouTube Gaming) - also on some GIFs

This is something I've noticed on Facebook mainly, and I believe it's caused by Windows 10 upgrade + latest AMD 15.7 drivers, because those are the only two things that have really been changed recently that could affect it.



So, what is going on?



Chrome

Well, on Chrome there is weird video artifacting; when video starts playing the colors seem to be shifted, some negative, whilst most of the video is black, and then video continues to play normal after 7 seconds.

Edge

Microsoft Edge is something I've never tried using, but now I did for testing purposes. The result is that videos, on Facebook at least, play completely black for 7 seconds and then continue playing normally, just like on Chrome. The main difference is that the video is completely black in the beginning, there is no strange artifacting.

Internet Explorer

IE has the same black screen like Edge happening for the same amount of time as the two above. However, on IE the video freezes on 7th second for maybe 2 seconds, and then continues to play normally after.



So, how do I play first 7 seconds normally then? Well, I have to start the video, then just drag the player line back to the beginning or restart the video then it plays normally.



I've also noticed this on some GIFs on Imgur too. Some GIFs in Chrome have that artifacting for 7 seconds if not viewed in full screen/separate tab in Chrome.

This also seems to be happening on YouTube Gaming (YouTube's livestreaming service to compete with Twitch). The artifacting is there for about 7 seconds and then it goes away. I've noticed that artifacting sometimes just happens in the facecam of the user, whilst gameplay is intact for those 7 seconds of artifacting.



I have absolutely no idea what exactly is causing this or what the issue may be.

OS: Windows 10

GPU: R9 270X

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.