Windows 10: when I restart my computer an unauthorized user starts up

when I restart my computer an unauthorized local user starts appears.If I remove the user and restart the computer it reappears again

:)

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.

 

User Profiles not uploading at Start

Hi Ernie,

Your computer might have experience a fresh start when the upgrade occurred last December 16, 2017, and the user profiles on it got affected as well. However, let us not jump into any conclusions yet until we isolated your concern. Let's see if we'll be
able to recover the missing user profile using a command line in command prompt.

• Open CMD as Administrator.
• Enter this command "net localgroup “Administrators” [Computer Name][Missing User] /add".
• Once done, restart your computer.

You may also check if you'll see the missing user profile/s in Local User and Groups manager. Here are the steps on how to do so:

• Press the Windows + R on your keyboard, then type in lusrmgr.msc.
• Click on Users, then check if the missing user profile is on the right pane.

Let us know if the above steps worked.

 

Computer Not Working

Hi,

Failure to access the Start menu and missing icons can be caused by a corrupted user profile. To isolate your concern, we suggest that you perform the following steps to trigger
Safe Mode through the Windows Recovery Environment (WinRE) option and create a new user account. To do this, follow the steps below:

• Improper shutdown process
  • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
  • On the fourth time that you turn on your computer, just simply wait for the
    Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
  Restart.
• Once your computer restarts, you will see a list of options. Press the
  F4 key to start your computer in Safe Mode.

Once you were able to access Safe Mode, we suggest that you follow the steps provided on this
link on how to create a local user or administrator
account in Windows 10. By doing this, we may identify if this is an account related issue. The link also contains all the necessary information including the step on how to set up a new account in Windows 10.

Give us an update with the outcome.