Windows 10: When I run the windows defender offline scan, dell backup and recovery pops up and prevents...

Discus and support When I run the windows defender offline scan, dell backup and recovery pops up and prevents... in AntiVirus, Firewalls and System Security to solve the problem; I am using Windows 10 version 1809 on a Dell Inspiron 15 5000 Series laptop. I just want to do a full check of my computer with the offline scan, but... Discussion in 'AntiVirus, Firewalls and System Security' started by XJY10, May 24, 2019.

  1. XJY10 Win User

    When I run the windows defender offline scan, dell backup and recovery pops up and prevents...


    I am using Windows 10 version 1809 on a Dell Inspiron 15 5000 Series laptop. I just want to do a full check of my computer with the offline scan, but the dell backup and recovery shows up and prevents the scanning. Is there anyway to work around with this?

    :)
     
    XJY10, May 24, 2019
    #1
  2. Labhoncho Win User

    Dell Backup and Recovery Prevents Windows Defender Offline From Running in Windows 10

    I run Windows 10 on a Dell desktop computer and cannot get Windows Defender Offline to run because the reboot takes me to the Dell Backup and Recovery menu. Is there a way to get Defender Offline to run without the Dell menu getting in the way?
     
    Labhoncho, May 24, 2019
    #2
  3. Labhoncho Win User
    Dell Backup and Recovery Prevents Windows Defender Offline From Running in Windows 10

    I did not make any hardware changes. I have Windows 10 Home, version 1709, build 16299.98. The system is a Dell XPS 8700 that originally had Windows 8 preinstalled. I let it update to the latest version of Windows 10. I've tried to find out if there
    is a way to disable the Dell recovery menu that appears and prevents Windows Defender Offline from executing. When I exit from the Dell menu, the system then reboots normally. I have not been successful in finding out how to get around this problem. I have
    an old Gateway laptop running Windows 10 and Windows Defender Offline runs fine on the laptop.
     
    Labhoncho, May 24, 2019
    #3
  4. XPS_87 Win User

    When I run the windows defender offline scan, dell backup and recovery pops up and prevents...

    Windows Defender Offline Scan

    I have attempted to run a WD offline scan to correct a malware or spyware issue, during the restart a restore / backup option was displayed with no available backups in the list. Why am I seeing this error? A side note, the offline scan never ran, jst
    the prompt for the backup/recovery. Thanks for any assistance.
     
    XPS_87, May 24, 2019
    #4
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When I run the windows defender offline scan, dell backup and recovery pops up and prevents...

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