Windows 10: When I take a screenshot, it comes out orange.

Whenever I take a screenshot, either by Windows button + PrtSc or by using the snipping tool, it comes out with an orange tint. No, I don't have a Lenovo computer and no, my screen isn't orange, just the screenshot. Any help? See attached image:

:)

 

Orange Screenshot and Screen Recording

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that when a screenshot is taken using PrtScn key the screenshot turns out to be orange than the normal white. We are aware of the issue that you are facing.



We suggest you to try updating the graphics card drivers and check if that helps in resolving the issue.

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Display adapters.
   
3. Right click on the display driver and select
   Update Drivers.
   
4. Restart the computer if prompted.
   

Article for reference:
Update drivers in Windows 10.



If updating the drivers didn’t help, you may try to roll back the graphics card drivers.



To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand Display adapters.
   
4. Right click on the Graphics driver and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

You may also refer the suggestions by Alf0508 replied on September 11, 2019 from the thread

My screen turns red when I capture a screenshot.



However, if you are using a Lenovo machine, you may want to try resetting the Eye Care Mode in Lenovo Vantage software and check. Kindly refer the Lenovo article

Screenshots and Snips have an unnatural orange tint.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.