Windows 10: When I try and open a card game I get an annoying popup on the bottom right of my screen...

When I try and open a card game I get an annoying popup on the bottom right of my screen that prevents my game from loading. How can I get rid of this?

:)

 

Black Screen when opening games

Hi Brendon,

We understand the issue you are facing and will assist you.

I suggest you to update the Graphic card driver by following the steps provided below and check.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

If the issue still persists, then suggest you to check with the game developers if they have released any updates for the game and install the same and check.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Video card driver crashing when playing games

We suggest that you rollback your driver. To do so, kindly follow the steps below:

• Press Windows key + R to open run dialog box.
• In the dialog box window, type devmgmt.msc and hit enter.
• Right click on your video card driver -> Properties ->
  Driver tab and select Rollback driver.

If the issue persists, it could be better to contact the developer of the game.

Regards.

 

win 10 blocking installed seirra card games I have been happily playing for years

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with playing games on Windows 10.

• Do let us know what exactly happens when you try to play the card games?

Try the below and check if it helps.

Step 1: I suggest you to Uninstall/Re-install the Graphic Card Driver
and check if it helps.

• 
  Press Windows + X from the keyboard and click on Device Manager.
  
• 
  Find and double-click the category of device whose driver you wish to uninstall (for example, the graphics card would be listed under Display Adapters).
  
• 
  Right-click the device, and click Uninstall.
  
• 
  Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
  
• 
  After the uninstallation is complete, reboot your computer.
  

Later, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website:
http://www.geforce.com/drivers

Step 2: I suggest you to uninstall and re-install the Microsoft Solitaire Games and check.

• 
  Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
  
• 
  Select All apps, and then find your game in the list.
  
• 
  Press and hold the game tile, and then select
  Uninstall. Alternatively, you can right-click the game tile and then select
  Uninstall.
  
• 
  Follow the steps to uninstall the game.
  
• 
  To reinstall your game, open the Store app, and then select the profile button.
  

Hope it helps. Reply to the post with an updated status of this issue for further assistance.