Windows 10: when I try and use microsoft store i get error 0x800704C7

Discus and support when I try and use microsoft store i get error 0x800704C7 in Windows 10 Installation and Upgrade to solve the problem; 0x800704C7 when I try and use microsoft store. It says I am not on line, but I am. It also states my internet is down.... Discussion in 'Windows 10 Installation and Upgrade' started by CharlesToye, Nov 14, 2018.

  1. when I try and use microsoft store i get error 0x800704C7


    0x800704C7 when I try and use microsoft store. It says I am not on line, but I am. It also states my internet is down.

    :)
     
    CharlesToye, Nov 14, 2018
    #1
  2. Ernie San Win User

    Error code 0x800704c7

    Hello,

    There are a lot of possible causes why you are getting an error message
    0x800704C7
    when updating your operating system. This may be due to a missing or corrupted system file or a conflict with a third party application. For better assistance, we'd like to ask the following:

    • What troubleshooting steps have you tried so far?
    • Did you make any changes to your computer before experiencing this issue?
    • Have you tried running Windows Update Troubleshooter?
      It will help us to repair and isolate the possible cause why you're unable to install the updates. To do so, download and follow the steps on this link.
      Kindly click Download troubleshooter for Windows 10.

    We are looking forward to your reply.
     
    Ernie San, Nov 14, 2018
    #2
  3. Time Lady Win User
    Time Lady, Nov 14, 2018
    #3
  4. when I try and use microsoft store i get error 0x800704C7

    Error 0x800704cf in microsoft store

    Hi,

    As per the error message, your internet connection might have something to do with the error code 0x800704cf. The anti-virus on your computer can also be the culprit here. However, let us not assume anything yet until we isolated your concern. We suggest
    that you download and run the Windows Store App Troubleshooter. Once done, check if the issue persists.
    You can also check if the Store works in another user account. If the issue
    still persists, we suggest to reset the Microsoft Store. Here are the steps on how to do so:

    • Press the Windows key + R on your keyboard, the type in wsreset.exe.
    • Hit Enter to proceed.

    You may reset the Store a couple of times before checking if the issue persists.

    Let us know the result of the troubleshooting steps provided above.
     
    Carlos Tin, Nov 14, 2018
    #4
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when I try and use microsoft store i get error 0x800704C7

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